Job Title

Job DescriptionCommercial Lines Account Manager Job Summary Seeking a dedicated and experienced Commercial Lines Account Manager to join a team. This role is pivotal in managing and servicing a book of business, ensuring operational excellence, and maintaining high levels of customer satisfaction. The ideal candidate will be a self-starter with a strong background in commercial lines insurance, independent agency experience, and a passion for delivering exceptional service. Compensation Package Salary Range: $52,000 to $72,800 annually (depending on experience) Competitive benefits package, 401(k), paid time off, professional development opportunities, etc. Responsibilities Account and Renewal Management: Prepare renewals 30-60 days in advance and ensure at least 85% book retention. Opportunity Identification and Sales Coordination: Identify five or more new business opportunities per month. Service Quality and Operational Excellence: Complete midterm service requests within 24-48 business hours and maintain accurate record-keeping in Applied Epic. Book of Business Management: Manage a book of business with $850k in premium across 450 accounts, primarily mid-market accounts with premiums under $20k. Reporting and Data Integrity: Conduct monthly policy cancellation reporting and ensure data accuracy in Applied Epic. Collaboration: Work closely with the Commercial Lines Director and other team members to achieve departmental goals. Qualifications/Requirements Licenses/Certifications: Active Property & Casualty (P&C) license required. Experience: 2-3 years of experience in commercial lines insurance within an independent agency or brokerage. Technical Skills: Proficiency in Applied Epic software is highly preferred. Soft Skills: Strong organizational skills, attention to detail, customer-focused mindset, ability to work independently, and excellent communication skills. #LI-MB4