Job Title

Office Manager SERVPRO of Pottsville/Reading is hiring an Office Manager! SERVPRO of Pottsville/Reading offers: Competitive compensation Superior benefits Career progression Professional development And more! As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction. Key Responsibilities Assist in hiring office personnel and ensure employment best practices and compliance Manage the training and development plans for office team Oversee performance management for office team Work with the operations team on scheduling and tracking of jobs and crew production Responsible for daily job uploads that incorporate business programs and standards necessary for billing Deliver financial reporting as needed Verify and analyze franchise performance reports Assist with office staffing and compensation plan as needed Position Requirements High school diploma/GED; Associate degree or Bachelor's degree preferred At least 1 year of management and/or supervisory experience At least 3 year of customer service and/or office-related experience Excellent written and verbal communication skills Exceptional organization and planning capabilities, strong attention to detail This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law