Job Title

Join our dynamic team as a Regional Operations Supervisor! We are actively seeking experienced, growth-oriented professionals to oversee the successful operations of multiple Dunkin/Baskin-Robbins restaurants. Why Work with TMart? Become part of one of the largest and fastest-growing Dunkin Franchise groups, managing a portfolio of five to eight locations. Through our comprehensive internal training program, you will become a knowledgeable Certified Regional Supervisor in just six months, and start enjoying the benefits of a company that values your growth as a partner. As a Certified Regional Operations Supervisor, You Will: Be Set-Up for Success: Our training approach ensures you'll learn how to effectively lead a single restaurant before expanding your scope. Start as a Management Trainee and advance gradually while earning Certification Bonuses at every managerial level. Receive Competitive Compensation: Starting base pay is $60K per year, with potential for monthly bonuses up to $1,600 by meeting performance metrics. Additional bonuses are available for site achievements and year-end performance. Access a Comprehensive Benefits Package: Health Benefits (medical, dental, and vision) 401k with matching contributions Disability coverage Flexible Spending Account options Life Insurance Paid time off Paid training Enjoy Additional Perks and Advancement Opportunities: Company Vehicle (based on driving record) Company Phone and Laptop Path to advance in the Company Director Training Program Scholarship Opportunities (up to $3,000 annually) Flexible Schedules and Employee Discounts Participate in Corporate Events with chances to earn cash and prizes! Key Responsibilities: Coach and develop Restaurant Managers, ensuring they effectively manage their restaurants and meet operational goals. Communicate company objectives to Restaurant Managers and coordinate efforts to achieve them. Create a sense of urgency in guest satisfaction, addressing needs proactively. Implement and oversee comprehensive reporting systems to ensure compliance with all regulations. Identify and resolve operational issues promptly, fostering a culture of accountability. Execute marketing initiatives and monitor competition to seize business opportunities. Uphold compliance with all labor laws and regulations. This role offers flexible hours, but availability for all shifts, including weekends and holidays, is a must. Key Competencies Required: Minimum of five years’ leadership experience in retail, restaurant, or hospitality management Strong understanding of financial management and performance metrics Exceptional organizational and communication skills Integrity and a positive influence within the team Ability to recruit and develop leadership talent Excellent time management and problem-solving abilities Employment offers are subject to a comprehensive background check for all final candidates. Dunkin' restaurants may be independently owned and operated, so all hiring decisions are made by the franchisee.