Job Title

Job Full Description Call Center Reception Coordinator - $18/hr Schedule: Monday - Friday, 8:30 AM - 5:00 PM or 9:00 AM - 5:30 PM Location: South Asheville, NC Type: Full-Time A fast-paced service company in South Asheville is seeking a Call Center Reception Coordinator to serve as the first point of contact for customers. This role is heavily phone-based and focused on managing high call volume, troubleshooting concerns, and dispatching tickets to technicians. Ideal for someone who thrives in a structured, call center-style environment and enjoys helping people quickly and efficiently. What You'll Be Doing Answer a high volume of incoming customer calls Gather details and troubleshoot basic service concerns Create accurate service tickets and route to technicians Process customer orders and service requests Document calls and updates in internal systems Maintain a calm, professional tone during busy periods What They're Looking For Strong phone and customer service skills Comfortable in a call center or high-volume phone role Fast and accurate computer/data entry skills Organized and able to multitask under pressure Reliable attendance and professional demeanor Must pass background check and drug screen In-person interview required Why This Opportunity Consistent weekday schedule Structured team environment Opportunity to grow in customer operations Great fit for someone who enjoys phone-based work Asheville, NC 2448 1979 Hendersonville Road Suite B Asheville, NC 28803