Job Title

Automotive Customer Service / Appointment Coordinator (BDC) When customers inquire about a vehicle online or call the dealership, you are the first person they speak with. Your role is to connect with customers, answer basic questions, and schedule appointments for our sales team. You are not responsible for selling the vehicle - your goal is to get customers excited to visit the dealership. You will communicate with customers through phone calls, text messages, emails, and internet inquiries while following up with potential buyers and previous leads. Excellent communication and phone skills Positive attitude and strong work ethic Goal-oriented and organized Ability to communicate professionally via text and email Sales, customer service, or call center experience is helpful but not required. We train the right candidate. Commission and bonus structure with $55,000$75,000+ annual income potential Medical, dental, and vision benefits after eligibility period Paid vacation Employee discounts on parts and service Advancement opportunities within Coughlin Automotive Group Valid driver's license Ability to pass a background check Coughlin Automotive Group is an Equal Opportunity Employer and Drug-Free Workplace.