Job Title

Be the warm, welcoming first impression that sets the tone for exceptional patient care. Our Rogers clinic is seeking a friendly, attentive Front Desk Receptionist who thrives in a fast-paced healthcare setting and enjoys helping people feel supported from the moment they walk in. In this vital role, youll greet patients with professionalism and kindness, manage check-ins and scheduling, and ensure every visitor experiences seamless, compassionate service. If you take pride in creating a positive environment and keeping operations running smoothly, wed love for you to be the face of our team. Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 850 diverse team members. As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients as family. Job Summary: Receptionists are responsible for greeting, instructing, and directing patients, visitors, and family members. Job Duties / Responsibilities: Primary patients check in and information station for facility entrance.Assist with new patient paperwork, patient updates, and insurance information.Instruct/remind patients of appointment details. Collect payments.Run End of Day Reports and reconcile daily cash collections. Answers telephone, takes messages, and provides information in accordance with establishedProcedures. Corresponds to emails, phone calls, and IM messages.Routinely address patients/family members questions and concerns regarding medical procedures and policiesKnow where to locate assistance when in accordance with patients needs.Attend required staff meetings.