Job Title

POSITION SUMMARY: Responsible for maintaining excellent customer service, generating sales, housekeeping, merchandising, signage, accurate cash register operations and loss prevention in adherence to Goodwill-West Texas standards. Ensures an excellent customer experience throughout the sales floor and cash wrap. EDUCATION / EXPERIENCE: • Retail sales experience preferred • Must be able to read and write QUALIFICATIONS / SPECIFIC SKILLS / KNOWLEDGE: • Ability to accurately operate and balance cash register • Basic mathematic skills required • Ability to communicate appropriately with coworkers and customers • Ability to operate all equipment necessary to perform their duties (POS, Scanner, etc) • Must be able to safely handle, lift and carry items • Ability to stand and walk for long periods • Ability to stoop and bend • Willing to perform tasks necessary to ensure continuous store operations • Ability to work varied hours and days as business dictates RESPONSIBILITIES & DUTIES: (E - Essential function of job duties) • Ensure that each customer receives outstanding customer service by promoting a customer friendly environment. Greet, acknowledge and express genuine concern for customers and their needs. (E) • Accurately & efficiently complete all sales transactions including discounts, tax exemptions, voids, cash donations, etc (E) • Understand Goodwill Mission programs and follows the "round up" scripting to support the Mission. (E) • Maintain security protocol regarding passwords and money handling (E) • Accurately balance cash drawer, complete daily sales and deposit documentation. (E) • Maintain knowledge of products, placement and pricing (E) • Assist in floor moves, merchandising, display maintenance & store housekeeping (E) • Assist in receiving & monitoring stock and processing & replenishing merchandise as necessary (E) • Adhere to all company policies, procedures & practices including signage, pricing and loss prevention (E) • Must be able to perform all aspects of donation process, including receiving donations • Communicate appropriately & positively with co-workers & others (E) • Perform other duties & responsibilities as assigned by supervisor