Job Title

Are you a dynamic leader who thrives on building strong teams, setting high standards, and delivering exceptional guest experiences?At Joseph's Classic Market, the Store Manager is the heartbeat of the store-leading people, driving performance, and bringing our mission, values, and passion for great food to life every day. This role blends strategic leadership with hands-on involvement, ensuring every department operates at its best while creating a welcoming, high-performing culture.Growth & Learning at Joseph'sAt Joseph's Classic Market, we believe strong leaders are always growing. As Store Manager, you'll continue developing your executive-level leadership, financial acumen, and operational expertise while working closely with ownership and senior leadership. We are committed to internal development and succession planning, and we value leaders who are eager to learn, mentor others, and grow alongside a family-owned business with long-term vision.Key ResponsibilitiesStore OperationsOversee day-to-day operations across all departments: deli, produce, meat, seafood, grocery, bakery, prepared foods, pizza, wine & cheese, and front endEnsure operational efficiency, cleanliness, and consistency throughout the storeLead daily walkthroughs to inspect merchandising, freshness, and presentation standardsMaintain safety, sanitation, and health department complianceExecute opening and closing protocols, ensuring readiness and securityTeam Leadership & DevelopmentDirectly manage department managers and support leadership teamProvide mentorship, training, and coaching to foster a productive, guest-focused cultureConduct weekly management meetings and monthly team check-insOversee recruiting, hiring, onboarding, and staff developmentManage performance evaluations, corrective actions, and succession planningFinancial PerformanceMonitor and manage store financials including sales, labor, COGS, shrink, and profitabilityAnalyze daily, weekly, and monthly performance reports and KPIsImplement strategies to drive revenue, control expenses, and improve marginsPartner with buyers and department leads on cost control and vendor performanceApprove and manage payroll, scheduling, and department budgetsGuest ExperienceEnsure every department delivers knowledgeable, high-quality serviceLead by example in greeting customers, resolving complaints, and promoting hospitalityOversee in-store events, samplings, and customer engagement initiativesMonitor service metrics and feedback to improve guest satisfactionMerchandising & StandardsSupport execution of store-wide merchandising standards and seasonal resetsPartner with department managers to maintain fresh, well-stocked, visually appealing displaysEnforce pricing integrity, signage accuracy, and product rotation standardsEnsure company values and brand identity are reflected across all touchpointsCompliance & SafetyEnsure compliance with labor laws, health codes, OSHA standards, and alcohol/tobacco regulationsMaintain readiness for health inspections, internal audits, and external reviewsOversee emergency procedures, loss prevention efforts, and incident documentationCommunication & CollaborationServe as the primary liaison between store leadership and ownershipCommunicate goals, expectations, and feedback clearly and consistentlyCollaborate with Marketing, HR, and Operations teams on store initiativesRepresent the Joseph's Classic Market brand with professionalism at all timesQualificationsMinimum 5 years of progressive leadership experience in grocery, food retail, or hospitalityStrong understanding of retail operations, labor planning, inventory management, and customer serviceProven ability to lead and inspire cross-functional teamsStrong financial and analytical skills with P&L management experienceExcellent communication, organizational, and decision-making skillsServSafe Manager certification (or ability to obtain)Flexible availability including weekends, evenings, and holidaysBilingual (English/Spanish) a plusPhysical & Work EnvironmentThis role is performed in a fast-paced grocery retail and food production environment. The Store Manager is regularly on the sales floor and in department back-of-house areas and must be able to stand and walk for extended periods, lift up to 50 pounds, and move throughout all departments as needed. The position involves exposure to refrigerated areas, hot equipment, wet floors, and varying work conditions. Flexible availability is required, including evenings, weekends, and holidays.Why Join Joseph's Classic Market?As Store Manager, you are the heart of the store - a coach, motivator, strategist, and standard-bearer. You'll lead a talented leadership team, serve a loyal customer base, and play a meaningful role in shaping the future of a family-owned gourmet market known for quality, tradition, and hospitality.Benefits Include:Positive Work EnvironmentCompetitive PayHealth, Dental and Vision Insurance401(k) PlanPaid Time Off & Personal Days20% Employee DiscountBonus Programs for ManagementWe'd love to tell you more.If you have questions about the Store Manager role, leadership growth opportunities, or what it's like to lead at Joseph's Classic Market, we encourage you to reach out. We're always happy to share more about how you can make an impact and grow your career with us.Interview Process At Joseph's Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process.Employment Eligibility Joseph's Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration.