Job Title

Adecco is assisting a local client recruiting for Investigation Specialist opportunities in STRATFORD CT 06614. This is an excellent opportunity to join a winning culture and get your foot in the world's largest share electric vehicle company. If Investigation Specialist sounds like something you would be interested in, and you meet the qualifications listed below, apply now! **Job Summary** The contractor will provide a qualified Investigations Specialist to support rider and community safety. This position is responsible for reviewing rider-related incidents, investigating complaints, and adjudicating cases based on a pre-defined program. The role works cross-functionally with Customer Service, Local Operations, and Government Relations to ensure incidents are handled accurately, fairly, and in alignment with company policies and city expectations. **Responsibilities:** Review and investigate rider-related incidents. Assess and respond to reports of reckless or unsafe riding behavior. Evaluate complaints from city stakeholders related to rider conduct. Conduct thorough investigations and adjudicate incidents based on established policies and evidence. Document findings clearly and maintain accurate investigation records. Identify trends or recurring issues and escalate when appropriate. **Required Skill** 2+ years of experience in investigations, compliance, trust & safety, risk, or incident review roles. Strong analytical skills with the ability to review reports, complaints, and supporting evidence to determine outcomes. Experience documenting investigation findings clearly and maintaining accurate case records. Ability to apply established policies and guidelines to make fair, consistent adjudication decisions. Strong written communication skills and attention to detail when preparing investigation documentation. Ability to manage multiple cases and priorities in a fast-paced, dynamic environment. Comfortable collaborating with cross-functional teams including operations, customer support, and external stakeholders. Experience reviewing rider, transportation, or mobility-related incidents. Experience working with case management, ticketing, or incident tracking systems. Experience identifying trends, risks, or recurring issues and escalating concerns appropriately. **What's in this Investigation Specialist position for you?** + Pay rate: $30/hr. + Location- STRATFORD CT 06614 (Remote) + Work Schedule: Standard 8am-5pm with 1-hour unpaid lunch break. + Weekly paycheck. + Dedicated Onboarding Specialist & Recruiter. + Access to Adecco's Aspire Academy with thousands of free upskilling courses. This Investigation Specialist is being recruited by one of our Centralized Delivery Team and not our local Branch. For instant consideration for this Investigation Specialist position and other opportunities with Adecco in STRATFORD, CT 06614 apply today! **Pay Details:** $30.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.