Job Title

Salary: $15.75 HourlyLocation : Raleigh, NCJob Type: Part-TimeJob Number: 2026-00383Department: PRCR - RecreationOpening Date: 03/18/2026Closing Date: 4/8/2026 11:59 PM EasternWork Hours: Weekdays (10a-2p, 2p-6p and 6p-9p) Job Description As a Recreation Leader, you will be the face of the community center, providing excellent customer service and an exceptional experience for all patrons daily. You will be responsible for processing transactions, responding to questions about our park and programs, answering questions regarding our department, as well as assisting staff with activities when needed. Recreation Leaders are considered essential staff and can supervise a facility in the absence of a full-time staff member. Recreation Leaders assist recreation facility directors and assistant directors in the overall management and operation of the facility and recreation programs. This position requires an extensive amount of training, including First Aid/CPR, Safety, and overall departmental review, which will be provided. Duties and Responsibilities Oversee and/or direct daily program and staff activities. Provide outstanding customer service when assisting the public through various communication methods. Be familiar with the facility and the city programs. Responsible for program registrations, facility, and shelter rentals. Proper collection and handling of fees in accordance with the City of Raleigh's cash handling policies and procedures. Maintain records using Excel, Word, and Publisher, RecTrac Software, and general filing. Help maintain and clean the facility as needed. Prepare attendance reports and distribute evaluations to patrons. Supervise check-in/check-out procedures of programs. Provide feedback regarding program goals and objectives. Create activity schedules. Develop and distribute promotional and marketing information. Additional InformationADA and other requirements: Positions in this class typically require Climbing, Balancing, Stooping, Kneeling, Crouching, Crawling, Reaching, Standing, Walking, Seeing, Pushing and Pulling, Lifting, Fingering, Grasping, Feeling, Talking, Hearing and Repetitive Motions. Physical Requirements: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.NoteThis job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities, as well as the Fair Labor Standards Act (FLSA) designation, may vary based on the specific tasks assigned to the position.01 1. What experience do you have in a customer service (front desk) setting? 02 We are currently seeking weekday staff (10a-2p, 2p-6p and 6p-9p). You will have the opportunity to fill in for other staff when needed. Are you available to any of these shifts? Yes or No Yes No 03 We are currently seeking weekend staff (Saturday 9 am-3 pm and Sunday 1 pm-6 pm and after hours rentals). You will have the opportunity to fill in for other staff when needed. Are you available to work any of these shifts? Yes or No Yes No Required Question