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About us:From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades, Great Performances' has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation's first caterer to own and operate an organic farm, Katchkie Farm, located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply. Our Vision: Building Community to Better Our WorldOur Mission: Unleash Joy through Genuine HospitalityOur Core Values:Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.Collaboration: aligning with our clients', colleagues', and community's visions to execute a successful experience.Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.Employee Management:Selection, development, and performance management of employeesParticipate in ongoing education for team members, including daily pre-meal meetingsDirecting/assisting staff before, during, and after serviceCreating and managing employee schedulesMediating employee concerns and issuesDeveloping and nurturing strong, meaningful working relationships with the client team Operational Management:Coordinate and manage the entire operation of the venue during scheduled service, including the flow of service, and implement creative solutions as neededResolving guest issues and concerns with a professional demeanorEnforcing service standards, policies, and procedures as described in the Hospitality/Great Performances Employee GuidesMaintain open, professional communication with back-of-house staff and partner with culinary management on menu itemsVenue Promotions:Assist the Venue director with promotional activities and operational changesManage logistics for internal catering eventsAssist with rental orders and special event orderingAccommodating special requests as per the venue directorQualifications:Minimum 4-5 years hospitality management experience.Combination of practical experience and educationKnowledge of computers to fulfil management functions, including Word and Excel Knowledge and enforcement of Department of Health guidelines and standardsEmployee managementSelf-disciplined and initiative; leadership ability; pleasant, polite manner and a neat and clean appearance;Ability to motivate employees to work as a team to ensure that food and service meet hospitality standards.Restaurant management experience is a mustMust be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to common cafe/dining problems.Must possess excellent communication and written skillsFood Handler's Certificate is a plusCatering and concession management experience is a plus Maintain computer proficiency with all software used during the performance of duties, including but not limited to MS Office, Egnyte, Nowsta, ADP, Caterxpert. Ability to obtain NYC Department of Health (NYCDOH) Food Protection certification within 90 days of employment. Base salary: $75,000Location: Asia Society MuseumJob Type: Full-time Benefits: PTO, Medical, Dental, and Vision insurance, Transit, and FSA (Flexible Spending Account)Must be able to provide valid documentation that you are legally eligible to work in the United States.Great Performances is an equal opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.