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Job Title


Instructional Designer


Company : OtterBase


Location : Grand Rapids, MI


Created : 2026-04-02


Job Type : Full Time


Job Description

Job DescriptionDescription: The Instructional Designer develops engaging, effective learning experiences for employees across a variety of environments, including supply chain, operations, and corporate teams. Using instructional design principles and adult learning theory, this role creates high-quality, accessible, and inclusive training materials in multiple formats-such as instructor-led courses, eLearning modules, mobile learning, and job aids.Responsibilities/skills: +Partner with stakeholders to conduct needs analyses, define performance goals, and identify learning gaps.+Plan and manage instructional design projects using the ADDIE framework and agile methods to meet deadlines.+Design and develop learning materials that support technical, functional, and compliance training.+Create eLearning courses using Articulate Storyline and Rise, including custom interactions and performance-based designs.+Apply accessibility and inclusion best practices throughout all course materials.+Evaluate existing training programs and redesign them to meet learner needs using adaptive and personalized learning approaches.+Develop blended learning solutions, including instructor-led materials, facilitator guides, eLearning, and job aids.+Collaborate with internal partners and external vendors to produce high-quality, cost-effective training resources.+Ensure learning content is properly maintained and updated in the organization's learning management system (LMS).+Lead content reviews and Train-the-Trainer sessions to support successful delivery.+Incorporate change management principles into learning design to drive adoption and behavior change.+Measure and evaluate the effectiveness of training solutions and recommend improvements.+Manage multiple projects simultaneously and ensure timely completion.Qualifications: +Bachelor's degree in instructional design, education, instructional technology, or related field (or equivalent experience).+3-5 years of experience designing and developing corporate training in both classroom and digital formats.+Proficiency in Articulate Storyline and Rise.+Familiarity with tools like Adobe Acrobat, Photoshop, Audition, or Premiere Pro is a plus.+Strong understanding of adult learning theory, instructional design methodologies (ADDIE), and current learning technologies.+Experience collaborating with business leaders, subject matter experts, and vendors to create impactful learning solutions.+Ability to manage time effectively and prioritize tasks in a fast-paced environment.+Excellent verbal communication and collaboration skills.