Job Title

Knowledge / Records Management-EXP opportunity at Rockford IL | Rockford, Illinois, United States Indotronix is seeking a Knowledge / Records Management for a Job Opportunity inJob Title: Knowledge / Records Management-EXP Location: Rockford IL 61125 Duration: 12+ Months Contract Max Pay: $21/hr to $24.68/hr on W2Job Description :• Liaise on issues related to assigned orders.• Manage Repair Purchase Orders from a diverse range of Commercial Airline customers, convey customer requirements, initial acknowledgment, quoting, shipment and invoicing of customer orders.• Manage contractual requirements including - asset reporting, customer service level/on-time delivery, turn time penalty avoidance and status reporting Collaborate across functions including Manufacturing, Quality, Engineering, Program Management, Shop Supervision, Shop Technicians, Customer Support Managers and Field Service.Required Skill Set :• 2 to 4 years prior relevant experience customer service account management• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Desired Skills Set :• Commercial / Military contract administration experience• Customer Service experience• Experience using continuous improvement processes and toolsEducation Qualification : Education typically acquired through advanced education (e.g. Bachelor)