Job Title

What Employees Love about Tenvoorde Ford Daily/Weekly engagement with ownership/management team - we take every opportunity to listen and make our teams feel valued. This is where our best ideas come from.Upward mobility - Tenvoorde Ford is growing, and other positions are needed as we continue to grow as a company.Positive, family-oriented culture where great careers are born - Employees are proud to work at Tenvoorde Ford, great work-life balance, benefits and knowing your contributions make the difference.The Tenvoorde Family is seeking an amazing Inside/Outside Sales - Fleet and Mobile Service Coordinator!Have you been told you're outgoing, energetic, detailed, organized, a positive person, a great communicator, reliable and great with people? Are you looking for a job or career that offers stability, growth opportunity and a better work-life mix? If so, we are looking for someone just like you! Due to the growth of our company and the need to better serve our customers we are looking for you! ResponsibilitiesWhat does a Fleet and Mobile Service Coordinator do?Multifaceted job that has a large growth opportunity. Prospect, visit and schedule new and existing fleet service customers.Visit businesses in the St. Cloud area to promote our service department, grow our fleet and Mobile Service business.Work with scheduling software to coordinate and schedule Mobile Service Technicians. First line of assistance for customers and technicians performing Mobile Service.Answer all incoming service calls, schedule accordingly while promoting Mobile Service, Pickup and Delivery and fleet service.Work with BDC co-worker to fill our service schedule, you get a mentor!Asking the right questions so customers get the correct services performedPays close attention to scheduling software and accurately schedules appointmentsPrioritize Fleet, Mobile Service and Pickup and Delivery appointments.Work with parts department to confirm parts arrivals then schedule customers appointments.Outbound calls, texts, emails to confirm appointmentsOutbound calls to our customer base to schedule recallsTake incoming calls from customers with vehicles currently in for serviceAnswer basic questions about dealership or customer concernsOther BDC related tasks assigned by management or BDC leadQualificationsTwo years of customer service/sales experience4-year degree preferred, not requiredEnthusiastic outgoing personality Must be self-motivated Strong computer skillsMust be reliable and trustworthyMust have a valid drivers license with clean driving recordMust have reliable transportationHigh level of detail, organization and accuracyAbility to identify, learn & work within specific service processesEffective listening & communication skills when speaking with coworkers or guests.Exceptional ability to learn and growAmazing work ethicAbility to learn from veteran staffOutstanding ability to work with a team and take directionAbility and willingness to adopt modern technology Strong written and verbal communication skillsProficiency in use of basic computer and phone systemsAbility to sit at a desk for long periods of time.Organized and friendly personalityWilling to submit to a pre-employment background check BenefitsPay based on experiencePaid Time OffHealth Insurance, single and family coverageHealth Savings Account optionDental InsuranceLife Insurance401k retirement planEmployee Vehicle Discounts Employee Parts/Service Pricing DiscountsReferral Bonus ProgramWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.