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Job DescriptionJoin Rheem Northeast Distribution, proudly part of Rheem, a global leader in Heating, Ventilation and Air Conditioning (HVAC) innovation! With over 100 years of trusted service, Rheem Northeast Distribution has built a strong network across New Jersey, Connecticut and the New York City and Philadelphia metropolitan areas, delivering top-quality HVAC products, exceptional service, and industry-leading training to residential contractors and the multifamily industry. At Rheem Northeast Distribution, we continue to operate with a small-company feel but with the resources and benefits of a large company - creating opportunities for growth and success for both our team and our customers. As part of the Rheem family, we're stronger than ever and committed to: Listening to Understand Contributing Respectfully Thinking Creatively Acting with Responsibility Step into an environment where innovation meets opportunity, and where you can grow with a company that values both its employees and its customers! We are seeking a results-driven Manager, Credit and Collections to lead our Accounts Receivable operations. This highly visible role ensures the timely and accurate invoicing of customers, effective credit risk assessment, and proactive management of collections to maximize cash flow and minimize bad debt exposure. This individual will manage the team and will be responsible for setting departmental objectives, implementing process improvements, and ensuring operational efficiency and compliance with company policies. This position will serve Rheem Northeast Distribution, in Islandia, NY.ResponsibilitiesManage daily operations of the accounts receivable department across multiple offices, ensuring timely invoicing, collections, cash application, and dispute resolution Partner with sales and other departments to resolve billing issues and customer disputes efficiently Identify process improvement opportunities and implement best practices for scalable AR operations Ensure compliance with internal controls, accounting policies, and audit requirements Provide regular reporting and progress updates to the management team Submit accounts to collections as necessary and work with our 3rd party collection agencies Establish and enforce credit policies, assess creditworthiness of new and existing customers, and manage credit limits Support staff with research and escalation as needed. Monitor metrics and adjust operations as needed to meet department goals. Hold weekly 1-1 meetings with staff to review progress and support needs. Provide performance feedback, coaching and mentoring, setting clear goals and performance expectations. Perform other duties as assigned.Qualifications7+ years of work experience in accounts receivable, credit, and collectionsBachelor's degree in related field Supervisory experience required. Experience managing employees in multiple locations a plus. Strong knowledge of credit analysis, collections techniques, and AR best practices. General understanding of accounting principles Excellent communication skills, written and verbal, with attention to detail and accuracy. Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite. Advanced knowledge of Excel required. Demonstrated ability to work well with others in a matrix team environment. Demonstrated experience solving complex business problems Demonstrates ability to effectively plan for employee absences via cross-training. Experience with BillTrust, Profit 21, or similar system preferred. Ability to prioritize and thrive in a fast-paced, high-volume environment.The pay scale for this position $84,400 - $154,764. Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance and internal equity, among other qualifying criteria.#LI-Onsite#LI-NH1About UsAt Rheem, we engineer products for life. For home life. For work life. For the life of the planet we all share. Backed by over 100 years of expertise, we're passionate about product innovation and boldly committed to sustainability. Our full line of global air and water solutions deliver reliable performance, comfort and energy savings for residential and commercial applications worldwide. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem and help shape the future of products that impact lives-every day.Our Behavior Based Values set us apart: Listening to Understand - Open mind, learning from others, accepting feedback, embracing the objective Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect Thinking Creatively - Applying creativity, seeking improvements, understanding from the customers' lens Acting with Responsibility - Owning decisions and actions, acting with integrity, embracing accountability Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont.Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.