Job Title

Job Purpose Effectively manage all aspects of the parts department warehouse and storage. Delivery of parts to customers as needed. Ensure timely handling of all incoming and outgoing parts and accessories. Promote BMW standards for superior customer, employee, and BMW Center. Primary Responsibilities Cooperate with and assist BMW center personnel in the preparation of orders for delivery or by performing other job-related tasks as assigned by supervision. Comprehend the Quality Management System (QMS) by acknowledging and understanding of all processes pertaining to the position and willing to fulfill the standards set forth. Effectively manage all aspects of the parts department warehouse and storage. Generate goodwill by greeting and serving every customer courteously and promptly including via telephone when appropriate. Assist all internal customers by maintaining a clean, efficient, and accurate inventory. Help promote the sales of appropriate parts and accessories by keeping the inventory organized and neat. Use parts equipment and information resources to accurately identify parts. Help parts department achieve sales goals by timely processing of orders. Handle orders and requests for information efficiently. Minimize damage and insure security of warehouse area. Accurately process incoming and outgoing orders. Assist parts delivery driver with outgoing orders. Maintain accurate sales and inventory records of all line items. Upgrade knowledge of BMW products and services by training on-the-job and participating in educational and development programs. Additional Responsibilities This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, rush jobs, or technical developments) PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 75 pounds. I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the dealership has a similar right.