Job Title

Bank Administrative Call Center Representative (InPerson)Honolulu, HIWe are seeking a professional and detail-orientedBank Administrative Call Center Representativeto join our teamon-site in Honolulu. This position supports bank operations by handlingescalated customer calls, performing administrative duties, and ensuring strict adherence to banking regulations, confidentiality standards, and internal policies.Work ScheduleMonday - Friday, 8:00 AM to 5:00 PM, as neededHours may vary based on operational needsResponsibilitiesHandleescalated customer service callsrelated to bank accounts, transactions, and services, resolving complex issues promptly and professionally Performadministrative and clerical functions, including documentation, data entry, record maintenance, and follow-up Maintain strict confidentiality of customer and bank information in accordance with banking regulations and internal policies Exercise sound judgment when handling sensitive financial and customer matters Ensure compliance with allbank policies, procedures, and regulatory requirementsCollaborate with branch and call center team members to meet service goals and deadlines Accurately document call interactions and administrative actions in banking systemsEducationBachelor's degree in a business-related field, or equivalent combination of education and experience, requiredExperiencePriorcall center experience, preferably within abank or financial institution, including handling escalated calls Administrative or office experience required, preferably in a banking, financial, or professional services environmentSkills & CompetenciesFamiliarity with banking or financialtechnology systemsStrongwritten and verbal communicationskills Proven ability to handleconfidential financial informationwith discretion High attention to detail with excellent follow-through Ability to work effectively under pressure and manage multiple deadlines Strong time management and organizational skills Flexible and adaptable to work various hours, days,including weekends and holidays as neededWork LocationIn-person positionlocated inHonolulu, HIJob Type & LocationThis is a Contract to Hire position based out of Honolulu, HI. Pay and BenefitsThe pay range for this position is $24.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Honolulu,HI. Application DeadlineThis position is anticipated to close on Apr 15, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.