Job Title

Job Title Provide excellent customer service to guests during the duration of their stay. Oversee general appearance of front desk and 4th floor lobby. Performs any/all secretarial duties as deemed necessary. Completes all items on the daily checklist with accuracy. Sells and promotes special weekends to perspective guests. Takes reservation calls, enters the same with 100% accuracy and confirms all details with guests before ending conversation. Responsible for balancing shift activity. Counting all cash drawers each shift. Must provide information to guest concerning all programs, activities, and marketing materials. Maintain, process, and respond to all Lost and Found requests, including inventory of the Front Desk Lost and Found. Performs all other duties as assigned. The YMCA Welcomes a Diverse Workforce Equal Opportunity Employer M/F/D/V The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse. High School Diploma or GED. Minimum 1 year in general office or customer service experience preferred. Full Compensation Package (when applicable): 403(b) Retirement Savings Retirement fund of 12% per pay period after completing 1,000 hours of service during any two 12-month periods. 20% Discount on tuition at Missouri Baptist University Free individual membership to YMCA nationwide Discounts on YMCA programs Discounts on YMCA Childcare