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Job Title


Customer Service Representative


Company : Mass General Brigham


Location : Somerville, MA


Created : 2026-04-12


Job Type : Full Time


Job Description

The Opportunity The Customer Service Professional (CSP) acts as the primary point of contact for our members, providers and other key stakeholders focusing on exceptional customer satisfaction and first call resolution. The CSPs interact with custom Customer Service, Customer Service Representative, Representative, Customer Engagement, Retail, Healthcare