Job Title

DescriptionCompanySDI Presence LLC is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services. SDI serves major airports, utilities, commercial real estate portfolios, and government agencies across the U.S. Visit us at and connect with us on X and LINKEDIN. SummaryThe Delivery Executive provides leadership across multi-disciplined teams and ensures the successful execution of client initiatives from planning through delivery. The Delivery Executive acts as the CEO of the project or engagement with their assigned account(s). The role carries clear responsibility for financial oversight of assigned projects and accounts, including oversight of revenue performance, cost management, and overall profitability. This leader mentors and develops project teams, shapes technical strategy, and upholds excellence in system design and implementation. The Delivery Executive strengthens client relationships at all levels, actively manages customer satisfaction, and supports business development efforts by identifying opportunities for account growth and new engagements.SDI Presence Offers:A Competitive Salary range: $150,000 - $180,000/year Base salary may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commissions. Medical, Dental, Vision, company-provided Life Insurance, Short and long-term disability. Matched Retirement Savings, Wellness Program, Paid time off and much more!Responsibilities Achieve revenue and profitability targets consistent with SDI budget expectationsMaintain project plan(s) and report status on a set timeframe (i.e. weekly, bi-weekly or monthly)Oversee all phases of project delivery from planning through implementationEstablishes and maintains reporting of SLA or other methods of governance consistent with contractual obligationsEnsure adherence to project quality standards and SDI delivery methodologyDirects the implementation and execution of new/upgraded systems via well-defined plans including procedures, deadlines, and accountabilityDrive client satisfaction through proactive engagement and clear communicationSupport business development teams on pursuits and proposal effortsServe as account leader with responsibility for strategic alignment and client growthManage the activities and performance of project leaders and technical staffIdentify hiring needs and participate in interviewing and selectionDetermine and coordinate training needs for project teamsDevelopment of effective working relationships with key clients to facilitate communication and technology understandingCoordinate consistent, efficient communication with clients and business developmentCoordinate activities between business development, portfolio executives, marketing, finance, and legalQuality Assurance and overall productivity standardsEnsure compliance with contractual obligations including service levels and performance reportingSupervisory oversight and responsibility for cost, schedule, and technical performanceEnsures Program performance and customer satisfactionAssure that consistent governance, documentation, process and procedure strategies are in place for all supported systemsResolution of escalated problems or queries to the client's satisfaction, and implementation of actions to prevent a recurrenceWork with the business areas to plan and schedule any work that impacts availability and future usabilitySupervisoryManage the activities of multiple technology leaders and other project resourcesValidate the time and expense entry process for the accountEnsure the annual review process is followed for project team membersManage the project team's utilization Accounting / FinancialManage program and project budgets and coordinate invoicingPrepare biweekly invoices and monitor outstanding receivablesProvide regular forecasts for revenue, cost, and marginContribute to account planning and update sales pipeline activitiesMonitor and follow-up on all outstanding project Account ReceivablesMaintain estimate-to-complete (ETC) project financialsUpdate sales pipelineMetrics for SuccessAchievement of revenue and margin targetsGrowth of client revenueHigh levels of client satisfactionRequirementsBachelor's degree in a related fieldTen or more years of experience in a consulting environment with leadership of large delivery teams Experience managing and executing traditional design and build phases for security or infrastructure related projects Excellent written, oral and listening communication skillsProfessional communication skills for client supportStrong analytic and troubleshooting skillsExcellent project management skills, including the ability to lead, facilitate, and organize Proven leadership and interpersonal effectiveness Self-direction and strong personal accountability Flexible schedule for off-hour responsibilities/emergenciesCommitment to SDI values and service excellence Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Equal Opportunity Employer Statement SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time. Staffing Firms SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.