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Job Title


Operations Support Coordinator - Remote


Company : UniTek Global Services, Inc.


Location : Birdsboro, PA


Created : 2026-04-13


Job Type : Full Time


Job Description

Job Description: In this role, the desired candidate will express the ability to clearly and efficiently communicate and retrieve important information to update records. The ideal candidate will be a fast typist with a keen eye for detail and great organizational skills. Works well with customers and team members. Job Requirements: * Successfully complete company provided Locate and Invoicing training program and pass all required testing if applicable. * Ability to use company provided equipment and technology to accurately capture data. * Track responses via email and input data into company database. * Ability to read maps, compare source data and work orders to determine locate needed. * Ability to work alone and unsupervised as well as in a remote team setting. * Ability to communicate / interact daily with managers and crews, to discuss any job related issues. * Interpret job order tickets for accurate location and maintain accuracy of requests. * Perform other work-related duties as assigned. * Answer multi-line telephone in a professional manner Position Requirements: * Proven ability to work independently and as part of a team; effectively learning new tasks; * 1 year of customer service experience; * Strong attention to detail maintaining high levels of accuracy; * Research and resolve errors; * Success in a high volume environments; * Professional phone demeanor; Vonage experience a plus * Microsoft Office experience including Outlook, Excel and Word. Schedule: Position will be four ten hour shifts Wednesday through Saturday 8am to 630pm