Job Title

General Duties and Responsibilities: * Uphold positive attitude, company values, service standards, and company SOP. * Under the supervision of the Service and Operations Manager, assists in coordinating monthly, weekly, and daily activities and goals of Service and Operations Department. * Under the supervision of the Service and Operations Manager, assists to ensure that onsite staff and logistics achieve and maintain company objectives and standards of customer care, hospitality, and efficiency. * Under the supervision of the Service and Operations Manager, assists to ensure labor cost percentages are achieved at each payroll. * Assists in hiring all Service Staff, maintaining weekly, monthly, and quarterly pars. * Attend all Production Meetings to ensure optimal organization and internal planning following schedule set by Director of Service and Operations. * Assists in reviewing vendor orders for accuracy and submit to the Service and Operations Manager for approval. * Assists in coordinating all travel arrangements for service staff and operational needs, as necessary. * Assists as customer care representative for all events online. * Assists at walk throughs, tastings, creation of floorplans, timelines, etc. * Assists in implementing onsite quality control ensuring that the entire company and on-site crew provide top-notch food and service. * Assists in Logistics and coordinates monthly vehicle maintenance through specified vendors, meeting all company policies and procedures, vehicle and safety regulations, insurance requirements, and all laws and regulations. * Assists to maintain that the décor room and logistics warehouse are clean and organized at all times. * Assists to maintain the cleanliness and proper working conditions of Three Tomatoes Caterings vehicle fleet, including gas, filters, and fluids. * Assists to ensure all tastings held at Three Tomatoes Catering meets all standards for the utmost customer care. * Assists in implementation of monthly employee orientation for new and recently hired employees. * Under the supervision of the Service and Operations Manager, assists to supply guidelines, feedback, and direction for all trainings for Service Staff. * Assists in creation and execution of an operational plan for all large scale events to present to Director of Service and Operations. * Assists in on-boarding for all new hires in the Service and Operations Department, except Event Managers and Field Chefs. * Assists in completion and follow up on all employee related incidents with proper documentation. * Assists to ensure all timesheets are properly calculated based on hours billed to client. * Under the supervision of the Service and Operations Manager, assist to act as Facilities Manager as needed or directed. * Completes other tasks/ duties as needed. Requirements: * Bachelors Degree, preferred. * +2 years specific experience. * Excellent communication skills; both verbal and written. * Proficiency in hiring, staffing and on-boarding. * Familiarity with most common hospitality scheduling software. * Understanding of labor budgeting and cost control. * Understanding of event supplies and logistics cost and requirements. * Dynamic and capable of problem solving autonomy. * Goal orientated with strong leadership skills. * Ability to take initiative, manage time effectively and efficiently, and possess above average organizational skills. * Ability to work varied schedule including nights and weekends. * Full Time; at least (40) hours a week. Compensation: * $20.00 - $23.00/ Hour * Company Benefits; Health, Dental, Vision, and Paid Time Off.