The Cabin Supervisor is responsible for coordinating, leading, and evaluating Cabin Operations. Other responsibilities include ensuring safety compliance, mentoring employees, attendance records, and documentation.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:Responsible for managing to work team and delegating tasks to support Cabin OperationMonitoring and assisting team's performance while leading and motivating staffInterviewing applicants and training new hires according to the position neededConduct shift briefings to ensure staff is organized and informedResolving customer/employee complaintsAdministration duties such as record keeping and paperworkEnsure familiarity with all areas of the operation and aircraftResponsible for completing assigned tasks in a timely manner while complying with company's expectations, rules, and proceduresLavatories (clean, stock, empty trash, wash sink, hardware, and backsplash)Galleys (clean, mop, stock, empty trash)Vacuum all carpets and mopping all floorsSeats (brushing seat, armchair positioning, pocket cleaning, storage literature in pocket)Blankets, Pillows, Tray table cleaningAcquire Lavatory service and potable water service certification within the first 60 days of employment.Assuring the proper handling of hazardous materials, correct use of uniform, safety vest, ear plugs, and safety behavior actions inside and outside the aircraftQUALIFICATIONSEDUCATION, LICENSE, and/or CERTIFICATION High school diploma or equivalent required. Must have a valid driver's license for AOA trainingEXPERIENCE and/or KNOWLEDGEPrevious Cabin airline experience is a plus, but not required1 year or more leading / supervising airport operation or equivalent experienceSKILL and/or ABILITIES Ability to speak and understand Spanish / English Ability to work in a teamwork environment and delegate tasks Excellent written and verbal skills Excellent skills with computers Must be able to carry, bend, lift and turn with bags weighing up to 70lbs Must be able to stand for long periods, stoop, climb, and kneel Must be professional appearance and adhere to company grooming/uniform policy Ability to work rotating shifts including nights, holidays, weekends, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITIONPhysical DemandsThe physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 70 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.EEOCGrupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Job Title
Cabin Supervisor