Job Title

Airport CSR – Be the First Impression with zTrip!zTrip is looking for friendly, dependable Airport Customer Service Representatives (CSR) to support daily operations at Jacksonville International Airport. This role is essential in creating a welcoming first impression for travelers while helping them connect with safe, reliable transportation. Our mission is simple: to improve the lives of our customers, drivers, and employees through innovative transportation solutions.Why Join zTrip?At WHC/zTrip, people are at the heart of our success. As the largest taxi company in the U.S., operating in 39 cities across 14 states, we continue to grow—and we’re looking for motivated team members who want to grow with us. If you’re dependable, customer‑focused, and enjoy working in a fast‑paced airport environment, this role is for you.What We Offer as an Airport CSR:Health, Dental, Vision & Life InsurancePaid Time OffHoliday Pay401(k) Retirement PlanAvailable Shifts:Monday–Friday: 9:00 AM–5:00 PM and 5:00 PM–last flightPart-Time Weekends: Saturday & Sunday, 10:00 AM–last flightWhat You’ll Do as an Airport CSR:Greet and assist travelers at Jacksonville International AirportHelp customers locate and arrange ground transportationEducate passengers about zTrip services and our missionProvide clear directions, transportation guidance, and accessibility assistanceAddress customer questions and resolve concerns professionallyJoin zTrip and become part of a team shaping the future of transportation—one ride at a time.