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DescriptionAre you passionate about helping orthopaedic patients? Do you want to be part of the largest orthopaedic provider in Eastern Tennessee? Join the team at KOC in our Medical Records Department, where we provide personalized care in a collaborative and supportive environment. We are currently seeking a full-time Medical Records Supervisor who is committed to providing superior service and eager to grow within a highly respected orthopaedic practice.At Knoxville Orthopaedic Clinic, our purpose is to improve lives through patient-centered care - every patient, every time. And we've been doing just that since our founding in 1930. Key Responsibilities:Manage daily operations of the Medical Records teamEnsure accuracy, security and accessibility of patient recordsMaintain patient confidentiality and ensure data security by adhering to HIPAA regulationsProvide training to staff on medical records procedures and other relevant topicsMaintain timely processing of documents in fax processing software quesWorking multiple ques, routing faxes to appropriate staff, download documents to EHR and uploading medical records requests/forms to third party medical records outsourcing vendorEvaluating staff performancesPreferred Experience and Qualifications:Medical office and records experience requiredEHR and NexGen experience preferredExcellent communication skills, both verbal and writtenAbility to thrive in a collaborative, team-oriented environmentDedication to providing exceptional patient care and serviceWhy Join KOC:Full-time and part-time schedule with flexibilityTraining and mentorship in orthopaedicsStrong collaboration with referring orthopaedic surgeonsModern, well-equipped facilities in a trusted clinical settingPurpose-driven culture focused on delivering great outcomes and improving livesWe offer competitive pay and an excellent benefits package, including:Low-cost, high quality medical, dental, and vision coverage401(k) with profit sharingLife insurance and long-term disabilityGenerous paid time off (PTO)Employee discounts and moreKnoxville Orthopaedic Clinic was proudly recognized as a Top Workplace for 2025! Apply today to become part of a team making a difference in orthopaedic care - every patient, every time.