Job Title

This position services as Primary Care Management Module (PCMM) Coordinator for this Medical Center, including the associated Community Based Clinics. The position is organizationally located in the Administrative Support Section of Primary Care Service. This position has primary responsibility for management of the PCMM software program and outpatient clinic profiles used by the Medical Center's Appointment Management scheduling software package. Duties include but not limited to: * Responsible for the overall monitoring of the Primary Care Management Module (PCMM) program within this Medical Center, including the associated Community Base Clinics, and will provide the necessary training and guidance to all relevant personnel including clinic chiefs and clinic managers to assure compliance with the National standards and requirements. * Conducts duties that encompass matters related to workload capture, cost effectiveness studies, and analytical duties * Program Analysis 60% * Analyses workflow to determine potential problem areas * Makes recommendations to correct these areas and to improve coordination between the various units and/or offices * Measures progress and effectiveness of operations against objectives from reports * Identifies and recommends ways of eliminating, combining, simplifying, or improving procedures and processes * Program Management 40% * Uses initiative and independent judgement in handling assignments * Expected to use good sound management techniques and allocate an appropriate amount of time to adequately meet deadlines * Provides assistance to Primary Care in reviewing operations for various centralized and local operational and reporting systems and advising the Program Analyst, Associate Chief of Staff of Primary Care, Clinical Directors, Nurse managers, and employees throughout the Medical Center and its affiliated Community Based Clinics Work Schedule: Monday-Friday, 8:00am-4:30pm Virtual: This is not a virtual position. Position Description/PD#: Program Specialist - Primary Care Management Module Coordinator/PD931740 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized