Job Title

Salary: $141,769.00 - $180,756.00 AnnuallyLocation : 1203 Maple Street Greensboro, NCJob Type: Full TimeJob Number: 03808Department: DHHS AdministrationOpening Date: 01/30/2026 GUILFORD COUNTY GOVERNMENTEmpower Successful People to thrive in a Strong Community supported by Quality GovernmentTransparency & Communication | Equity & Inclusion | AccountabilityService & Outcomes Excellence | Our People MatterDescriptionDriving Impact Through Leadership - Become Guilford County's Next HHS Deputy DirectorGENERAL STATEMENT OF DUTIESThe Health & Human Services Deputy Director (HHS Deputy Director) will serve as a key member of the consolidated Health and Human Services Department's leadership team, to include Public Health and Social Services with a combined annual budget of over $140 million and 1100+ employees. In a supportive, collaborative and strategic role, the HHS Deputy Director will perform difficult, complex administrative and managerial work for the consolidated department with the primary responsibility of planning, organizing, and directing internal operations to ensure the County's vision for human service delivery and a high performing workplace culture is materialized. Under the direction of and through delegation from the Assistant County Manager/Health and Human Services Director and in partnership with the Public Health, Social Services and the Integrated Services Directors, the HHS Deputy Director will be the steward of the department's workplan. Responsibilities will include oversight of fiscal, general operations/workflows, compliance, continuous quality assurance, strategic planning activities and project management of special initiatives. This position will oversee the department's administrative functions and may have direct administrative supervision of the department's fiscal and operational leadership and support staff. The Health & Human Services Business Manager and IT Business Manager will report to this position. This position is distinguished from other departmental leadership and managerial roles by its sustained involvement in assuming responsibilities typically assigned by and to the Assistant County Manager/Health and Human Services Director. Through delegation, the HHS Deputy Director will have expanded managerial and oversight responsibility at a senior or executive level compared to other leadership or managerial positions. DISTINGUISHING FEATURES OF THE CLASSThe HHS Deputy Director will work with the Assistant County Manager/Health & Human Services Director and leaders of the consolidated department to develop long- and short-term strategies, goals and objectives that support the County's mission, vision, and values. To promote a thriving departmental workplan, the HHS Deputy Director will operate under the guiding principles of sustainability, revenue and resource maximization and high-quality service delivery rooted in ethical decision making, best practices, user satisfaction, efficiency and cross-service line coordination. Key departmental collaborators to support this effort are directors of the consolidated department and support staff to include budget, operations, performance management and information technology. Based on the County's priorities and interests and the consolidated department's workplan, this position will foster supportive and collaborative workplace culture and relationships with leadership, staff and external stakeholders. The HHS Deputy Director must engage in a collaborative design framework to co-create strategies to support the various service lines led by the County's subject matter experts. A successful candidate will have sound understanding of State polices, rules, regulations, local practices related to health and human service delivery, funding maximization and a strong value base for ethics, whole person care and service integration. Success will be measured by the effectiveness in executing the consolidated department's workplan, while collaboratively engaging all levels of staff in the ongoing continuous quality improvement and strategic planning process. The ideal candidate will be able to work and communicate effectively with people of various education and socio-economic backgrounds by respecting beliefs, interpersonal styles, and behaviors of both clients and co-workers. Examples of DutiesGENERAL STATEMENT OF DUTIESThe Health & Human Services Deputy Director (HHS Deputy Director) will serve as a key member of the consolidated Health and Human Services Department's leadership team, to include Public Health and Social Services with a combined annual budget of over $140 million and 1100+ employees. In a supportive, collaborative and strategic role, the HHS Deputy Director will perform difficult, complex administrative and managerial work for the consolidated department with the primary responsibility of planning, organizing, and directing internal operations to ensure the County's vision for human service delivery and a high performing workplace culture is materialized. Under the direction of and through delegation from the Assistant County Manager/Health and Human Services Director and in partnership with the Public Health, Social Services and the Integrated Services Directors, the HHS Deputy Director will be the steward of the department's workplan. Responsibilities will include oversight of fiscal, general operations/workflows, compliance, continuous quality assurance, strategic planning activities and project management of special initiatives. This position will oversee the department's administrative functions and may have direct administrative supervision of the department's fiscal and operational leadership and support staff. The Health & Human Services Business Manager and IT Business Manager will report to this position. This position is distinguished from other departmental leadership and managerial roles by its sustained involvement in assuming responsibilities typically assigned by and to the Assistant County Manager/Health and Human Services Director. Through delegation, the HHS Deputy Director will have expanded managerial and oversight responsibility at a senior or executive level compared to other leadership or managerial positions. DISTINGUISHING FEATURES OF THE CLASSThe HHS Deputy Director will work with the Assistant County Manager/Health & Human Services Director and leaders of the consolidated department to develop long- and short-term strategies, goals and objectives that support the County's mission, vision, and values. To promote a thriving departmental workplan, the HHS Deputy Director will operate under the guiding principles of sustainability, revenue and resource maximization and high-quality service delivery rooted in ethical decision making, best practices, user satisfaction, efficiency and cross-service line coordination. Key departmental collaborators to support this effort are directors of the consolidated department and support staff to include budget, operations, performance management and information technology. Based on the County's priorities and interests and the consolidated department's workplan, this position will foster supportive and collaborative workplace culture and relationships with leadership, staff and external stakeholders. The HHS Deputy Director must engage in a collaborative design framework to co-create strategies to support the various service lines led by the County's subject matter experts. A successful candidate will have sound understanding of State polices, rules, regulations, local practices related to health and human service delivery, funding maximization and a strong value base for ethics, whole person care and service integration. Success will be measured by the effectiveness in executing the consolidated department's workplan, while collaboratively engaging all levels of staff in the ongoing continuous quality improvement and strategic planning process. The ideal candidate will be able to work and communicate effectively with people of various education and socio-economic backgrounds by respecting beliefs, interpersonal styles, and behaviors of both clients and co-workers. Typical QualificationsMINIMUM QUALIFICATIONS:Master's degree in Social Work and seven (7) years of experience in managing client service delivery in an administrative capacity in public health, social work, a related human services field, or local government;OR,Master's degree in Public Administration or closely related curriculum and, eight (8) years management experience as stated above; OR, Bachelor's degree in Public Health, Social Work, Public Administration or Business Management and,nine (9) years management experience in a health and human services agency as stated above; OR, Bachelor's degree and, ten (10) years management experience in a health and human services agency as stated above, four of which must have been in public health or social services. Supplemental InformationPHYSICAL DEMANDS AND WORK CONDITIONSMust be able to physically perform the basic life operational functions of fingering and talking.Must be able to perform light work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Must possess the visual acuity to prepare and analyze data and figures, accounting, operate a computer terminal, and do extensive reading.May Require Driving This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria. If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy. Special Note: This generic class description gives an overview of the job class, its essential job functions, and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job questionnaire with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.We are excited about the opportunity of having you as a prospective new employee!You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work? Below are a few of the reasons why we love working for Guilford County. We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of. Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense. We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist! Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues. 13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off. Employer contributes 5% into your 401(k) - no match required. Enrollment in the State Retirement Plan by contributing 6%. Longevity pay beginning at five years of service.We provide a $10,000 Life and AD&D benefit to eligible employees. Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care. Voluntary Life, AD&D, Short-Term and Long-Term Disability. 01 Please select the highest level of education you have completed All education and certifications must be listed in the Education section of the employment application. Transcripts may be required to verify educational qualifications. No formal education Some High School, No Diploma/GED High School Diploma or GED Associate's Degree (AA, AS) Bachelor's Degree (BA, BS) Master's Degree (MA, MS, MBA, etc.) Professional degree (JD, MD, DVM, etc.) Doctoral Degree (PhD, EdD, etc.) 02 Do you have a master's degree in social work? All education, training, and certifications required for this position must be listed in the Education section of the employment application. Applications that do not include this information will not be considered. Yes No 03 How many years of experience do you have in managing client service delivery in an administrative capacity in public health, social work, a related human services field, or local government? Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work History section of your employment application. No experience Less than 5 years of experience 5 years of experience, but less than 7 years of experience 7 years of experience, but less than 8 years of experience 8 years of experience, but less than 9 years of experience 9 years of experience, but less than 10 years of experience 10 or more years of experience 04 In your own words clearly describe your experience (company name, job duties, etc.) managing client service delivery in an administrative capacity in public health, social work, a related human services field, or local government.If you have no experience, please type "Not Applicable" or "N/A."• Applications with "See Resume" are considered incomplete and will be given no further consideration. Human Resources will not process incomplete answers.• You must also clearly state your experience in the Employment / Work History section of your employment application. 05 Do you have a master's degree in public administration or closely related curriculum?All education, training, and certifications required for this position must be listed in the Education section of the employment application. Applications that do not include this information will not be considered. Yes No 06 Bachelor's degree in Public Health, Social Work, Public Administration or Business Management? All education, training, and certifications required for this position must be listed in the Education section of the employment application. Applications that do not include this information will not be considered. Yes No 07 I understand that an official copy of my college transcript will be required upon conditional offer of employment. Yes 08 Residency Requirement Acknowledgment,Guilford County requires that employees reside within a two-hour driving radius of the county.Question: Do you currently reside within a two-hour driving radius of Guilford County, NC, or are you willing to relocate to meet this requirement by your start date? Yes No 09 I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed. Yes Required Question