Job Title

Clerical Support- Early Intervention (Full- Time)This position comes with excellent benefits:15 paid holidays per yearPaid Vacation Days, Sick Days, and Personal DaysFull Medical-PPO, Dental, Prescription, & Vision Insurance after 30 days for employee and dependents at $75.00 per month payroll deductionLife InsurancePay rate: $17.63/hour35 hours per weekPosition Summary:The Secretary is directly responsible to the program supervisor, assistant director, and/or director within the assigned program area. The individual in this position shall support programmatic staff to effectively deliver services within the assigned position.Required Qualifications:High school or GED diplomaProficient in technology use, including software and web-based applicationsDesired Qualifications:Associate's degree in a related fieldA minimum of two years' successful experience in a professional office settingEssential Functions and Responsibilities:Effectively communicate both verbally and in writing with internal and external stakeholders to deliver high-quality customer serviceSupport data-driven decisions by collecting, monitoring, and reporting on data related to the assigned program area, using various software and web-based technologiesProactively provide support to programmatic and administrative staff, assigned projects, and initiatives, according to IU procedures Prepare documents, reports, letters, memoranda, requisitions, and forms using applicable word processing, database, spreadsheet, and file server software systems in accordance with IU proceduresMaintain programmatic records to include necessary calendars, manuals, files, deadlines, and communications to ensure continuity of servicesRespond to routine requests for information from internal staff as well as external customers via the phone, mail, and emailArrange appointments and meetings as appropriate, including travel, facilities, lodging, materials, registrations, and refreshments and follow-up as requiredDevelop and maintain an efficient, comprehensive, and accessible document management system on various projectsAssist with conference and workshop support, including enrollments, registration, preparation of handouts, visual aids, and post workshop follow-upServe in a back-up capacity by cross-training with colleagues in related positionsCoverage of reception as needed and conducting fingerprinting services for customersPerform other related duties as assigned Performance Factors/Job Competencies:Must be able to pleasantly communicate, both orally and in writing, and to explain complex instructions in an easily understandable fashion.Must be able to work effectively in a collaborative team environment.Must be flexible and able to tolerate many situations and personalities.Must have auditory acuity to listen to other people on telephone and in person.Must have verbal skills to communicate effectively with the public.Must be able to withstand emotional stress.Must be able to organize and maintain programmatic files.Must adapt to new and emerging technologies to improve programmatic efficiency.Prioritize and efficiently complete tasks with minimal supervision.Work Environment:This job operates in a professional office environment. Incumbent must be able to sit at desk for extended periods of time. This role routinely uses standard office equipment with a vast majority of the time utilizing computers to complete daily tasks. Physical Demands: (% of time)Standing: Occasionally (Sitting: Frequently (Lifting: 0-20lbs. Occasionally (ly (Travel (Within IU service area, intrastate, nationally): RarelyPushing/Pulling: Occasionally (Manual Keying/Data Entry: Often (30-60%)Successful applicants will be required to submit acceptable PA Child Abuse Clearance, PA Criminal History Clearance and Federal History Clearance as well as complete forms Act 168 for current employer and any previous employer where the applicant worked directly with children. Additionally, a negative TB test will be required within 3 months of receipt of the test results by the IU.Note: Position will remain open for applications until it has been filled.Job Posted by ApplicantPro