Job Title

Job Type Full-timeDescriptionReborn Pelvic Health & WellnessJob Description: Clinical DirectorJob Title: Clinic Director (Physical Therapist or Occupational Therapist)Reports To: Chief Operations Officer or OwnerFLSA Classification: ExemptClinic Director Role Overview The Clinical Director is a hybrid clinician and leader, balancing direct patient care with administrative and leadership responsibilities. Each Director receives 4 dedicated weekly admin hours for leadership tasks, KPI tracking, and clinic oversight.Full Time Compensation: Salaried and exempt from overtime pay. Includes Clinic Performance Incentive Plan (clinic-wide bonus based on KPIs).40 hours (36 patient hours + 4 admin hours) is preferred36 hours is the minimum requirement to be eligible for the Clinical Director role (32 patient hours + 4 admin hours)A prorated salary increase will be applied for schedules between 36 and 39 hoursEducation & ExperienceGraduate of a CAPTE-accredited Physical Therapy Program (or Occupational Therapy equivalent)Current state Physical Therapist or PTA license3-5 years of clinical experience with demonstrated leadership capacityCurrent BLS CertificationEnglish-speaking preferredProven financial planning and management skillsKnowledge of legal, medical, and accreditation complianceStrong organizational and delegation skillsCompassionate, excellent at clinical duties and patient careAble to lift 50 lbs, assist patients, and meet published physical demand normsWork EnvironmentOutpatient women's/pelvic health clinicUses clinic therapy equipment and standard office technologyExposure DeterminationPotential exposure to hazardous substances and bloodborne pathogensJob Duties Staff Management & HiringManage, mentor, and direct physical therapists, PTAs, and aides.Oversee hiring, onboarding, training, and development.Conduct performance evaluations and resolve department issues.Uphold accountability through productivity standards and monthly 1:1 meetings.Training & FulfillmentTrain staff on evaluations, treatment plans, and discharges.Ensure delivery of "WOW" patient experience.Monitor Net Promoter Scores (NPS) and manage patient feedback.Uphold best practices in therapy techniques and program effectiveness.Staff Morale & CultureMaintain high team morale and positive culture.Coordinate with leadership on events and staff well-being initiatives.Reinforce company values in daily practice.Metrics & ReportingTrack and monitor KPIs weekly, monthly, and quarterly.Achieve >86% clinic efficiency and other departmental benchmarks.Submit agendas, scorecards, and patient reporting consistently.Organization, Communication & PlanningSet organizational structure for your clinic division.Attend leadership meetings, quarterly planning, and annual planning.Delegate tasks effectively and resolve departmental issues.FinancialsReview monthly, quarterly, and annual financials.Partner with COO/Owner to set financial targets.Manage clinic budget and resources.Monitor billing efficiency, documentation timeliness, and claim approvals.Sales & MarketingBuild and maintain referral relationships (Practice 25).Partner with Office Manager on active patient reporting and wellness checks.Participate in physician outreach, workshops, and Empower University events.Support practice-building efforts (social media, reviews, testimonials, reactivation).Train staff in referral and graduation-day processes.ComplianceEnsure full compliance with state/federal regulations, medical standards, and accreditation.Leadership Checklists DailyProvide patient careMonitor clinical staff performanceEscalate urgent issues ("911s")Document issues for future delegation/solutionsMaintain high clinic energyWeeklyMeet schedule/arrival/note efficiency goalsSubmit agenda, scorecards, patient reportingCoordinate case managementMonitor supply inventory and NPS scoresMonthly1:1 staff check-ins (values, productivity, growth)QuarterlyAttend planning meetingsReview referral patterns and clinic performanceUpdate policies/procedures as neededBi-AnnualConduct staff satisfaction surveys and performance reviewsAnnualAttend annual planning meetingReview progress, set new goalsRevisit mission, vision, and valuesAdditional DutiesThis job description is not exhaustive. Duties may change at any time with or without notice.