We are seeking a pleasant Front Desk Specialist to undertake all receptionist and clerical duties. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The Front Desk Specialist provides front desk assistance and support to patients and clinical staff in the Clinic.The Ideal candidate will provide the highest-quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without compromising quality. The goal is to make patients and visitors feel comfortable and valued. Responsibilities include but not limited to:Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)Greet and welcome guestsCheck patients in/outSet up patient's appointmentsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesCheck, sort, and forward emailsRequirements:Proven experience as a front desk representative, agent, or relevant positionFamiliarity with office machines (e.g., fax, printer, etc.)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationExperience with Google DriveHigh School diploma; additional qualifications will be a plusBenefits:Dental InsuranceHealth InsuranceVision Insurance401KPaid time offLife InsuranceFSA accountVoluntary Short-Term and Long-Term DisabilityAccidental insuranceCritical Illness insuranceHospital Indemnity insuranceIdentity Theft InsuranceLegal program to assist in personal mattersAuto and Home insurance through Farmers Group Select Savings programEmployee financial wellness program though FinFitPet InsuranceAlcohol and counseling program though MonumentCaregiving benefits through Motivity CareDiscount plans for perks such as hotels, theme parks, etc.Loyalty Rewards programJob Type: Full-timePay: $21.00 - $24.00 per hourSchedule:Monday to FridayNo weekendsPowered by JazzHR
Job Title
Medical Front Desk Specialist