Job Title

Remote Position!The Patient Account Specialist is responsible for accurately maintaining accounts receivable (A/R) status of all patient billing accounts. This role requires collaborating with other teams, assisting with patient account research, reviewing Explanation of Benefits (EOB) documents, and completing billing adjustments in accordance with federal, state and local guidelines and regulations. Requirement description : Associate's or Bachelor's degree in Business or Healthcare Management preferred2 years of customer service and/or billing and collecting experience from health insurance carriers or equivalentExcellent customer service skills, including active listening, attentiveness, courteous tone, and ability to interpret and respond effectively during conversationsDemonstrates professionalism, helpfulness and receptiveness to patients, coworkers, and external parties. Bilingual English/Spanish preferredAbility to multi-task and prioritize in a fast-paced environment while meeting deadlines and maintaining a high standard of accuracyProficiency in Microsoft Office Suite