Job Title

JOB SUMMARYThis position will assist in overseeing clinic operations and staff establishing standards and protocols. This position will also ensure compliance with the mission statement.ESSENTIAL RESPONSIBILITIES Facilitate the provision of health care to clinic patients, ensuring high-quality patient care. Implement quality checks and improvement initiatives to identify and address opportunities for improvement. Handle and resolve escalated issues, complaints, and grievances within established parameters. Coordinate, facilitate and participate in committees and meetings as assigned by CMO and President/CEO. Provide consultation on complex cases. Develop and foster positive working relationships with external community contacts and resources. Promote professional development. Manage clinic performance, including reporting on metrics. Participate in recruiting, directing, and reviewing medical and support staff. Assist in setting and allocating area budget. Review organizational policies for consistency, variances, or discrepancies. Ensure compliance with regulatory requirements and organizational standards. Perform other duties as assigned.KNOWLEDGE / SKILLS / ABILITIES Knowledge of medical clinic administrative and operational best practices. High level of professionalism, patient service, and interpersonal skills. Strong computer skills in Microsoft Office. Ability to lead a team. Ability to communicate in an articulate, professional manner while maintaining a necessary degree of confidentiality and adapting styles to differing audiences. Ability to resolve complex issues within tight timeframes while maintaining procedural integrity. Ability to work on assignments requiring considerable judgment and initiative and to understand the implications of work. Ability to build productive working relationships with internal and external stakeholders. Ability to determine the course of action based on guidelines and to modify processes and methods as needed. Ability to work collaboratively across functions. Ability to pleasantly and effectively represent the organization.EDUCATION / EXPERIENCE Medical degree or equivalent. Previous management experience in a medical setting.CERTIFICATIONS / LICENSURE / LANGUAGE Valid CA State Medical License and be Board Certified. Must be able to pass a drug test. Must be able to pass required pre-employment health and background screening. Must provide proof of required vaccinations by federal, state, and local funding sources. Bilingual (English/Spanish) preferred. Employees driving personal vehicles for El Proyecto business must provide El Proyecto proof of a valid driving license, and auto liability insurance. El Proyecto will reimburse employees for their mileage at the current rate set by the Internal Revenue Service. To receive mileage reimbursement, the employee must log their mileage and submit the mileage expense report to their Appropriate Administrator. PHYSICAL REQUIREMENTS Walking, talking, sitting, bending, stooping, and lifting up to 10 pounds; hand and wrist dexterity to utilize a computer.- AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER -