Job Title

Specialty Eyecare Group is not a traditional optometry practice. We are a specialty-focused clinic built around solving problems that many offices choose not to manage. Our care is centered on myopia management, dry eye treatment, specialty contact lenses, and binocular vision disorders. Patients are often referred to us because they need a higher level of care, more advanced technology, and a team that can guide them through complex treatment plans. Because of this, the experience we provide matters just as much as the clinical care itself. Our patients are investing in their long-term vision and quality of life. They expect clarity, confidence, and a smooth, well-coordinated process from start to finish. Every interaction, from the first phone call to follow-up communication, plays a role in that experience. We operate as a team-first environment where cross-training is essential. No role is siloed. Everyone is expected to understand how the practice runs as a whole and step in where needed to support patient flow, maintain efficiency, and ensure a high standard of care. We are hiring for a Patient Care Coordinator. This position is central to the patient experience and focuses on managing scheduling, insurance, communication, and overall flow within the clinic. You will be responsible for setting clear expectations with patients, ensuring accuracy in their information, and helping them move through their visit in an organized and efficient way. This position requires flexibility to work between our Kirkland and Bellevue locations based on scheduling and patient care needs. This role requires someone who is highly organized, communicates clearly, and is comfortable discussing scheduling and financial expectations with patients. It is a position for someone who takes ownership, can problem solve in real time, and understands that their role directly impacts both patient satisfaction and the overall success of the practice. NO WEEKENDSMonday-Friday ~ 36+ hours/week