Job Title

Position Reports to: Manager: IT Business Relations Division: Strategy Enablement & ModernisationLocation: Head Office PretoriaAdvert Closing Date: 19 April 2026About the PositionAre you passionate about innovation, driven by curiosity, and thrive on solving complex challenges? Do you have an eye for detail and a hunger to make a meaningful impact? If that sounds like you, keep on reading.SARS is on the lookout for a forward-thinking Specialist ready to shape the future of business technology. We're searching for someone with sharp analytical instincts, natural influence, and a proven track record of bringing bold ideas to life, from concept through to execution.In this role, you won't just keep up with change, you'll lead it. You'll collaborate across the organisation to craft tailored, cutting-edge solutions that are robust, scalable, and future-ready. Whether working independently or as part of a high-powered team, your ability to design, build, and implement transformative technology will be key.You'll join a vibrant, multidisciplinary team of experts who think big and move fast. You'll interact with senior leaders, contribute to strategic conversations, and deliver meaningful results using agile principles and innovative thinking.This is more than a job. It's a chance to do purposeful work that leaves a lasting footprint. Ready to disrupt the status quo? Please apply and let's talk.Job PurposeTo provide business systems expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, to continuously enhance service delivery. To champion impactful, future-ready technology solutions by delivering sharp analytical insights, strategic design thinking, and expert guidance that drive innovation. You'll play a key role in shaping and aligning new and existing systems and related processes with evolving best practices, governance standards, and modernisation goals. By advocating thoughtful, scalable design, you'll ensure every solution is fit-for-purpose and built to enable lasting transformation across the enterpriseMinimum Qualification & Experience RequiredRelevant Bachelor's Degree / Advanced Diploma (NQF 7) in Business/ Systems Analysis AND 5-7 years' experience within an Information Technology environment with a Business/Systems Analysis background, of which 2-3 years were spent as a Functional/Technical Business/Systems Analyst.ORSenior Certificate (NQF 4) and relevant Business Analysis / Information Technology Qualification(s) / Certification(s), and 5-7 years' experience within an Information Technology environment with a Business/Systems Analysis background.ALTERNATIVE #Senior Certificate (NQF 4) AND 10 years' experience within an Information Technology environment with a Business/Systems Analysis background, with an ability to interpret and review business requirements, identify impacted stakeholders, conduct joint application development sessions as well as manage the financial expenditure for related initiatives.Minimum Functional RequirementsIT related certificationAbility to interpret and review business requirements, Identify impacted stakeholders, Conduct joint application development sessionsManage the financial expenditure for related initiatives.Job Outputs:ProcessAccumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. Execute specialist input through investigation &opportunities within the product process including risk concern. Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation. Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives. GovernanceImplement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies. PeopleDevelop and maintain productive working relationships with peers and team members to achieve predefined objectives. Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. FinanceAdhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. ClientContribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. Behavioural competenciesAccountability Analytical Thinking Attention to Detail Building Sustainability Commitment to Continuous Learning Conceptual AbilityCustomer Service Fairness and TransparencyHonesty and IntegrityOrganisational AwarenessProblem Solving and Analysis RespectTrustTechnical competenciesBusiness IT Systems Business Knowledge Computer Literacy Efficiency improvement Functional Policies and Procedures IT Strategy and Planning ReportingSystem thinkingCompliance CompetencyGOC ConfidentialEmployment EquityThe Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.