Job Title

Key Responsibilities Operational Leadership * Provide leadership and operational oversight for the Medical-Surgical unit, Intensive Care Unit, and Case Management department. * Ensure safe, effective, and efficient delivery of inpatient care services. * Develop and implement departmental goals that align with hospital strategic priorities. * Monitor daily patient census, staffing levels, and patient flow to ensure optimal resource utilization. * Collaborate with physician leadership to support efficient care delivery and clinical excellence. Clinical Quality and Patient Safety * Ensure compliance with regulatory and accreditation standards including CMS, state regulations, and The Joint Commission. * Monitor quality metrics including infection prevention, patient outcomes, readmission rates, and patient satisfaction. * Lead performance improvement initiatives focused on clinical quality, safety, and patient experience. * Promote evidence-based practice and adherence to clinical standards across inpatient units. Workforce Leadership and Staffing * Provide leadership, mentorship, and supervision to nurse managers, supervisors, and case management leaders. * Ensure appropriate staffing models and staffing plans to support patient acuity and census fluctuations. * Support recruitment, retention, and professional development of nursing and case management staff. * Conduct performance evaluations and leadership development planning for direct reports. * Promote a positive work environment that supports staff engagement and teamwork. Care Coordination & Case Management * Oversee case management operations including discharge planning, utilization review, and care coordination. * Collaborate with physicians, social services, and post-acute providers to ensure appropriate care transitions. * Monitor length of stay, avoidable days, and readmission trends. * Support case management initiatives that improve patient outcomes and reduce unnecessary utilization. Patient Throughput & Capacity Management * Partner with hospital leadership to optimize patient flow and bed utilization. * Support initiatives that reduce length of stay and improve discharge efficiency. * Collaborate with emergency department leadership and procedural areas to improve admission and transfer processes. * Monitor hospital throughput metrics and implement improvement strategies. Financial and Operational Performance * Manage departmental budgets, productivity, and operational performance. * Monitor labor utilization, staffing productivity, and operational expenses. * Identify opportunities to improve operational efficiency while maintaining high standards of care. * Participate in strategic planning and growth initiatives related to inpatient services. Clinical Technology & Informatics * Support effective utilization of the electronic health record, including Epic, to improve clinical documentation, communication, and patient care coordination. * Ensure staff competency in documentation and use of clinical information systems. * Partner with clinical informatics teams to optimize workflows and reporting. Leadership Responsibilities * Direct supervision of: * Nursing staff (Med-Surg and ICU) * Case Management leadership * Clinical supervisors, charge nurses or coordinators as assigned * Foster interdisciplinary collaboration across departments. * Serve as a key member of the nursing leadership team. * Participate in hospital committees, leadership councils, and quality initiatives. Qualifications Education * Bachelor of Science in Nursing (BSN) required. * Master's degree in Nursing, Healthcare Administration, or related field preferred. Licensure * Current Registered Nurse (RN) license in the state of practice. Experience * Minimum 5-7 years of progressive leadership experience in hospital inpatient services. * Experience managing Med-Surg, ICU, or critical care services preferred. * Experience overseeing case management, care coordination, or utilization review strongly preferred. * Demonstrated experience in quality improvement, staff development, and hospital operations. Key Competencies * Inpatient clinical operations management * Critical care and acute care leadership * Patient flow and throughput management * Case management and care coordination * Regulatory compliance and accreditation readiness * Workforce development and leadership * Budget and operational management * Quality improvement and patient safety Working Environment * Hospital inpatient clinical setting. * Requires collaboration with physicians, nursing staff, ancillary services, and executive leadership. * May require participation in leadership call rotations and hospital operations oversight.