Job Title

We are searching for an HR Clinic Services Representative with the Texas Children's Employee Health clinic at the West Campus - someone to initiate and coordinate a variety of duties as they relate to the successful operation of the HR Clinic(s), which includes providing direct patient care as a Certified Medical Assistant. Remain focused on relevant issues while providing effective customer service to leaders and employees. "As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards." Think you've got what it takes? Qualifications * H.S. Diploma or GED required A Certified Medical Assistant IS required in one of the following certifications: * CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA) * CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA) * CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA) * EMT - Emergency Medical Techn Texas Department of State Health Services * EMT-A - Advanced EMT Texas Department of State Health Services * EMT-B - Emergency Medical Techn-Basic Texas Department of State Health Services * EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services * EMT-P - Emergency Medical Techn-Parame Texas Department of State Health Services * LIC PAR - Lic-Paramedic Texas Department of State Health Services * NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT) * NRCMA - Nat Reg Cert Med Assistant National Association of Health Professionals (NAHP) * RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants * 5 years administrative or clinical experience required * Administrative professional experience preferably in an Employee Health or Clinical department setting preferred Responsibilities * Assists employees with Clinic issues and questions * Screens all incoming calls in a friendly and professional manner to provide the best utilization of the department's time by assisting employees with accurate information * Refers employees to appropriate Human Resources staff member for further assistance when necessary * Obtain information necessary to respond to an Employee's needs. Contacts appropriate HR staff and obtain necessary information to resolve employee needs within 48 hours of employee's request * Performs patient registration procedures as needed per department process * Ensures that all necessary patient forms are provided and completed before the clinic visit * Schedules new or follow-up appointments when required for patients, confirms appointmnts, verifying patient demographic information * Coordinates with other Employee Health/Wellness staff the provider's schedule on an as needed basis * Coordinates, analyzes and distributes various miscellaneous reports as assigned. Ensures accuracy of reports by reviewing and verifying data * Facilitates, communicates and works closely with team members to initiate and implement projects that deal specifically to the operations and functions of Clinic * Schedules meetings for department as required by leader or staff members * Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy * Call in and/or send electronic prescription refills as directed * Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider