Job Title

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.The Clinical Investigator, RN plays a critical role in ensuring clinical quality and safety across our healthcare staffing operations. This position is responsible for leading investigations into clinical incidents and performance concerns, analyzing trends, and supporting policy and quality improvements. The Clinical Investigator, RN collaborates with risk management, legal, compliance and clinical ops to ensure compliance with regulatory standards, drive continuous improvement, and promote a culture of accountability and excellence in patient care.Essential Duties and ResponsibilitiesIntakes, investigates, and resolves non-privileged investigations in collaboration with legal, HR, and compliance, as necessaryInterviews external clinical staff and gather relevant data in furtherance of the investigation and root cause analysisMaintains accurate, timely documentation within the investigation fileTracks and analyzes clinical trends across assigned business lineCollaborates with Legal and Compliance to ensure investigations are thorough and compliantContributes to corrective action planning and resolutionPresents monthly reports and insights to Clinical Risk teamSupports the Quality Assurance and Performance Improvement (QAPI) program with data insights and quality improvement recommendationsStreamlines auditing processes to ensure accurate, real-time data captureIdentifies systemic risks and recurring issues through investigation and trend analysisParticipates in root cause analysis (RCA) and failure mode and effects analysis (FMEA)Develops and implements risk mitigation strategies in collaboration with the Clinical Risk Manager and Dept Compliance OfficerConducts research as needed to ensure compliance with all regulations and standardsSupports alignment with The Joint Commission Accreditation Standards and federal/state regulationsWorks closely with clinical operations team and leadership to foster a culture of safetyServes as a clinical resource and liaison during investigations and quality initiativesUtilizes case management software and analytics tools to support investigations.Recommends improvements to digital tools and workflows for greater efficiencyPerforms other related duties as assignedMinimum RequirementsSchool nursing experience requiredValid and active Registered Nurse (RN) license within the United StatesBachelor's degree in nursing (BSN) required; master's degree preferredMinimum of 5 years of clinical nursing experience required, with a focus on quality improvement and risk management in healthcare settingsStrong analytical skills and experience with data collection and analysisFamiliarity with regulatory requirements in the healthcare spaceExcellent communication and interpersonal skills, proficiency in the English language is requiredProficient in Microsoft Office Suite and data analysis toolsAt Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death and Dismemberment Insurance, Voluntary Life and Accidental Death and Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, MilkStork, Transportation Benefit, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays*Benefit eligibility is dependent on employment status. Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.This posting will remain active on job boards for 5 days from date of posting unless there is a good faith basis to extend the posting date. Please note that this pay range represents a good faith estimate of the compensation that will be offered for this position based on the circumstances. The actual pay offered to a successful candidate will take into account a wide range of factors, including but not limited to location, experience, and other variable factors."Pursuant to the San Francisco Fair Chance Initiative, Amergis will consider for employment qualified applicants with arrest and conviction records"