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Job Title


CX NLP & Text Analytics Architect


Company : Global Payments


Location : Jeffersonville, IN


Created : 2026-04-20


Job Type : Full Time


Job Description

A leading payment technology company is looking for a CX Research & Modeling Analyst to enhance their text analytics capabilities. In this hybrid role, you'll design and build NLP models to convert customer feedback into actionable insights. The ideal candidate has 2+ years of experience in text analytics, strong skills in Qualtrics Engage, and an understanding of CX metrics. This position offers a salary ranging from $45,000 to $55,000, plus a comprehensive benefits package. #J-18808-Ljbffr