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Our PurposeAt Jackson Hewitt, we provide an invaluable service guiding clients through tax codes, rules, and processes with integrity, quality, and consistency. Our mission is to "Work Hard for the Hardest Working Americans," and you play a critical role in that effort by delivering expert tax knowledge and customer service.BenefitsEmployee discountsFlexible scheduleTraining & developmentFlexible Schedules AvailableDay shiftNight shiftWeekendsWeekdaysFull"‘time or Part"‘timeAre YouLooking to learn a new career and break into the tax industry?Someone who has gaps in their work history or is looking to boost their skills and resume?Someone who has been out of the workforce over the last year while at home with family?New to the workforce or with limited experience/education, but willing to learn?Retired and wanting to continue to make an impact?Someone without a college diploma? No problem!A Veteran or military personnel transitioning from service?Part of a military family that moves often with deployments?A recent college graduate or current college student?A stay"‘at"‘home parent who needs a flexible work schedule?A gig worker or looking to add a second income?Bilingual? Bilingual candidates are highly encouraged to apply!What You'll Do HereConduct face"‘to"‘face tax interviews with clients.Generate business growth, increase client retention, and offer additional products and services.Answer client calls via our national call center routing system.Answer tax"‘related questions and provide future tax planning to clients promptly.Collect and process clients' payments while ensuring timely deposits.Engage in marketing and business generation efforts.Support office priorities through teamwork and collaboration.Mentor and support teammates, providing guidance and in some cases acting as a lead.Handle sensitive, highly confidential information with a thorough understanding of the business.Skills You'll Bring For Success2+ seasons of previous tax experienceExperience completing individual, trust, & partnership tax returnsPassion for providing extraordinary customer serviceExcellent communication and interpersonal skillsSuccessful completion of the Jackson Hewitt Tax Knowledge AssessmentExperience working in a fast"‘paced environmentStrong attention to detail and accuracyBachelor's degree in accounting or related field preferredField Instructor, Remote Support, or Call Center certification a plusTax planning and audit support experience preferredCPA or Enrolled Agent license is a bonusPTIN Certification: YesCompensation$15.00 - $20.00 per hour #J-18808-Ljbffr