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Job Title


Special Order Representative


Company : Rogers Enterprises Inc. (Rogers & Hollands | Ashcroft & Oak)


Location : Matteson, IL


Created : 2026-04-20


Job Type : Full Time


Job Description

Brief DescriptionRogers Enterprises Inc. is a family"‘owned company with over 100 years of success! We have stores spread through 15 states and operate under the names Rogers & Hollands Jewelers and Ashcroft & Oak Jewelers. We are looking for someone who loves sales and fine jewelry!SummaryThe Special Order Specialist will assist stores in making sales on merchandise we do not stock.Essential Duties And ResponsibilitiesPlace and confirm special ordersAnswer inquiries via cases, email and phoneProcessing jobs from the stores via Salesforce and/or B2BCommunicate with vendors and store associatesMatching of incoming orders from the vendorDaily billing to the storesBiweekly RTV's - Returns to VendorsKeeping track of inventoryMiscellaneous duties as assignedQualificationsAbility to multi"‘taskStrong organizational skillsJewelry experience preferredPrevious experience working with vendors preferredTyping and data entry skills necessaryMathematical SkillsUnderstanding of fractions and percentagesMarkupsTechnical SkillsBasic computer skillsPrevious experience in Word and ExcelPhysical DemandsThis position requires the pushing of catalogs on a cart - approx. 25 lbs.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.LocationHome office - Matteson, ILPay$17"‘$19BenefitsHealth Insurance"‘ Four plans available including prescription coverage.Dental and Vision"‘ Two dental plans, and a vision plan available.Voluntary Benefits"‘ Additional Voluntary benefits including Voluntary Life, Disability, Accident, Critical Illness, Hospital Indemnity, Pet Insurance, and Fitness Discounts.Paid Time Off"‘ 40 hours after 3 months, then 80 hours at 1 year anniversary.Overtime"‘ May be eligible if meets all requirements.Holiday Pay"‘ New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.Discounts"‘ Associate discounts on store purchases available.Wellness and other discounts"‘ Employees that participate in annual wellness event and are enrolled in company medical coverage are eligible for Wellness discount. Fitness discounts are also available for both medical enrollees and those not enrolled.Retirement / 401(k) Plan"‘ Eligible to participate in the company 401(k) if eligibility is met, following one year anniversary. Company match is 40% of the first 5% that the employee contributes to the plan.SummaryWe pride ourselves on the strength of our people, our outstanding roster of store locations and the quality and value of our merchandise. #J-18808-Ljbffr