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Job Title


HVAC/R Service Manager


Company : BlackStar


Location : Sacramento, CA


Created : 2026-04-20


Job Type : Full Time


Job Description

We are hiring an experienced Field Service Manager - Commercial HVAC/R & Refrigeration to lead field operations across a designated territory (Northern California, Southern California, or Denver, CO). This is a high-impact leadership role responsible for driving service excellence, revenue growth, and operational performance within a fast-growing national organization.The ideal candidate is a hands"‘on leader with strong technical expertise in commercial refrigeration and HVAC systems, combined with the ability to manage, train, and develop field technicians in a fast"‘paced service environment.You will be responsible for ensuring exceptional customer satisfaction, meeting service KPIs, and maintaining strong relationships with commercial clients, vendors, and internal teams. This role plays a critical part in expanding territory performance, improving profitability, and supporting long"‘term business growth.What You'll DoLead daily field service operations and technician teams within your territoryDrive revenue growth, service quality, and operational efficiencyBuild strong, long"‘term relationships with commercial customers and partnersEnsure compliance with service agreements, safety standards, and performance KPIsOversee the onboarding of new customers and seamless service integrationMonitor operational data and performance metrics to guide decision"‘makingSupport technician development through coaching, training, and accountabilityCoordinate with dispatch, regional leadership, and support teamsTravel to customer sites to resolve technical issues and ensure service excellenceWhat We're Looking For5+ years of commercial HVAC/R or refrigeration field experienceStrong knowledge of commercial refrigeration systems and HVAC equipmentLeadership experience preferred (or strong readiness to step into management)Experience working in commercial environments such as supermarkets or retail facilitiesEPA Certification (or ability to obtain)Strong communication, troubleshooting, and customer service skillsWillingness to travel extensively within the assigned territoryWhy Join UsLeadership role with direct impact on territory successCompetitive benefits, including 401(k) with company matchStrong employer"‘supported health insuranceCareer growth in a rapidly expanding multi"‘state organizationOpportunity to lead high"‘performing technical teams in a critical industry #J-18808-Ljbffr