Job Title

Commercial Insurance Customer Service RepresentativeVirtual Management Services is a growing remote staffing firm that supports businesses across the United States by providing high quality virtual professionals, and we are seeking an experienced Commercial Insurance Customer Service Representative to manage and service a portfolio of commercial accounts. This role involves handling day to day servicing tasks such as processing Certificates of Insurance, managing endorsements and policy changes, assisting with renewals, and responding promptly to client requests while maintaining accurate records. You will work under the direction of a producer and take ownership of the servicing side of accounts after they are written, allowing producers to focus on new business. The ideal candidate holds an active Property and Casualty insurance license and has at least five years of continuous experience as a Commercial Insurance CSR with one employer, is highly organized, responsive, and comfortable working in a remote environment.Attention to DetailOrganization & Time ManagementTechnical Insurance KnowledgeResponsibilitiesManage and service a portfolio of commercial insurance accountsProcess Certificates of Insurance accurately and efficientlyHandle endorsements, policy changes, and renewalsRespond to client requests in a timely and professional mannerMaintain accurate and up to date client recordsSupport producers by servicing accounts after policies are writtenMust HaveActive Property and Casualty Insurance License requiredMinimum of 5 years of continuous experience as a Commercial Insurance CSR with one employerStrong experience with certificates of insurance, endorsements, and account servicingStrong organizational and multitasking skillsExcellent communication and customer service skillsPreferred QualificationsAbility to work independently and take ownership of assigned accountsHighly responsive and detail orientedProven ability to prioritize tasks in a fast paced environmentStrong commitment to client service and team supportWhat's great about this role?Be part of an ambitious, high-performing remote team that values excellenceWork on impactful projects where your contributions truly matterGrow in a fast-paced environment that encourages initiative and innovationExpand your expertise by working with diverse clients and industriesStrengthen your professional skills through real-world challengesTake ownership of your work with the autonomy to make things happenFollow uson Facebook and LinkedIn to stay informed about new job opportunities.What We OfferAt Virtual Management Services, we cultivate a high-performance remote environment built on trust, accountability, and professional excellence. Team members are given strategic responsibilities and the autonomy to contribute meaningfully to business growth while operating within clear standards and structured systems. We are committed to long-term development, providing opportunities to expand your expertise across industries, refine your leadership capabilities, and build a sustainable, upward career path within a forward-thinking organization.100% RemoteAttractive salary package.HMOHMO Reimbursement Benefit Upon RegularizationAnnual BonusGuaranteed annual bonusas part of your compensation package.Tuition Fee ReimbursementTo support your continued learning and professional growthCertain benefits and perks are exclusively available to virtual professionals based outside of the United States. #J-18808-Ljbffr