Job Title

**Employment Type:** Full time **Shift:** **Description:** **Position Purpose** The Care Coordinator is responsible for coordinating services, support, and resources to ensure individuals receive high‑quality, person‑centered care. This role serves as a key liaison among individuals, internal teams, and external providers to promote continuity of care, safety, and positive outcomes. **What will you do:** + Serve as the primary point of contact for care-related communication and problem-solving + Facilitate referrals and connections to community resources, medical providers, and support services + Monitor service delivery, identify gaps, and recommend adjustments as needed + Coordinate resident admissions, orientations, and discharges in compliance with state, county, and organizational requirements. + Advocate for individuals to ensure their needs, preferences, and rights are respected + Respond to concerns or incidents and support resolution according to policy + Collaborate with supervisors and leadership to support program goals and outcomes **Minimum Qualifications** + Bachelor's degree and 3 years of related experience **OR** associate's degree and 4 years of related experience **OR** a High School Diploma and 9 years of related experience. + Valid Driver's license and Ability to operate an organizational vehicle + Act 33/34/73 clearances + Pre-employment drug screen + Knowledge of community resources, service systems, and care planning processes + Strong organizational, communication, and problem-solving skills + Ability to work independently and manage multiple priorities + Proficiency with documentation systems and basic computer applications **POSITION HIGHLIGHTS/BENEFITS:** + **WORK SCHEDULE: This is a Non-Exempt (hourly) position.** Primarily Monday through Friday daylight (8am-4pm) with flexibility to meet resident needs; some evenings, weekends, and holidays may be required. + **Great Benefit Package: (Benefits start Day 1 of employment):** 403B with employer match; Paid Time Off (PTO); Medical, Dental, Vision; Life Insurance; Paid Holiday Days; Plus more......... **ABOUT PITTSBURGH MERCY** + We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with individuals and families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. + Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help - and hope - to people who are experiencing: Mental illness and substance abuse; Physical health needs; Traumatic events or circumstances, including homelessness **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran