Job Title

JOIN A GROWING MIDAMERICA NATIONAL BANK!MidAmerica National Bank, a locally owned community bank in central Illinois, has an excellent opportunity to join our Risk Management Department as a full-time Recovery Specialist I. Established in 1933, MidAmerica National Bank proudly serves our local communities through banking center locations in Fulton, Marshall, and McDonough counties. We are committed to making a positive impact on our customers, employees, and the communities we serve.We are currently accepting applications for a Recovery Specialist I who will assist with the collection of funds on delinquent loan accounts while ensuring all collection efforts comply with federal and state regulations and bank policy. This position is well suited for an individual interested in building a career in loan recovery and risk management within a community banking environment.Principal Duties and Responsibilities:Working directly with customers on collection activity for delinquent consumer and small business loan accounts in accordance with bank policy and regulatory requirementsCommunicating with customers professionally and tactfully regarding repayment optionsPreparing and maintaining accurate documentation related to collection activitySupporting senior recovery staff with repossession, legal, and recovery processes as assignedMonitoring assigned accounts and escalating issues as appropriateMaintaining confidentiality and exercising sound judgment in sensitive situationsQualifications and Requirements:Previous experience in collections, customer service, banking, or a related field preferredAssociate's or Bachelor's degree, or equivalent work experience, preferredStrong communication skills with the ability to remain professional, persistent, and detail-orientedAbility to follow established procedures and regulatory requirementsMidAmerica National Bank offers a competitive compensation and benefits package, along with opportunities for professional growth within a supportive community banking environment.Qualified candidates should complete an application and submit a resume' online.No phone calls, please.MidAmerica National Bank is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, religion, sex, national origin, disability status, protected veteran status, or any other legally protected classification.