General Clerk IIIwill be expected to provide customers service in a full range of Active Duty Military, Reserve Duty Military Duty and DOD Civilian Personnel Support activities. These services will be Pay and Personnel Support, Support Services Personnel and Command, and Personnel Transportation Support Services.Pay and Personnel SupportSupport Services for Active Duty Personnel and CommandsTransportation Specific Support ServicesAdditional tasks may applyMinimum of 1 (one) Year experience in a Customer Service environmentHR background in either the following disciplines: Military Pay, Military Personnel, Travel Claims or Navy Transportation. Substitutions for HR background can be from similar experience gained in either the private sector or other Federal AgencyUS CitizenshipAble to communicate both orallyand in writingExperience with Microsoft Office Products, i.e. Word, Excel, Power PointAble to interact with others and to explain complex actions taken in regard to a military member's entitlements, allowances, or collectionsKnowledgeand experience withgrammar, spelling, capitalization, punctuation, and military terminology commonly used within office settings to prepare material correctly.Knowledge or experience withstandard office equipment such as computers, electric typewriters, copiers, fax machines, and other office automation systems to perform a substantial range of office automation supportCurrent COVID-19 vaccineSedentary work -Occasionally exerting up to 10 pounds of force by lifting, carrying, pushing, pulling or otherwise moving objects. Work involves sitting most of the time; walking and standing are required only occasionally.Lifting, Reaching, Sitting, Stooping, Walking
Job Title
2024-5536