Job Title

The Communication Technician I reports to and is directly accountable to the Leader, Communications. This entry level position is accountable, under supervision, for installation, monitoring, diagnosis, repair and preventive maintenance and operation of communication equipment and devices. Individuals will work with all levels of IT and Operations personnel and accept assigned responsibilities; and will perform at a satisfactory level while maintaining relationships with others including customers, consultants, and vendors. This technician will receive guidance and training from more senior level personnel within the Communications function of the Company, as well as technicians of other technical disciplines within the Company. The individual will be required to maintain and operate their assigned work locations in strict compliance with the Company’s O&M Manual and state and federal regulatory codes.Primary responsibilities include (but not limited to):Perform installation, operation and maintenance of video, voice/data, transmission switching, supervisory control and communication equipment (SCADA), safety systems, and other related electronic equipmentOperate test equipment to identify communication equipment problems and make repairsMaintain service logs, circuit lists, wiring diagrams, and other maintenance records on communications equipmentRead, interpret, and recommend modifications to blueprints, schematics, drawings, manuals, and mapsCoordinate vendor repair and serve as contact for other communication service providersImplement company policies, procedures, maintenance manuals, applicable federal, state, and local regulations as well as adhere to all safety policiesUse computer-based maintenance management software to schedule and track activitiesPass DOT-DQF (Department of Transportation-Driver Qualification File) requirementsAssist IT and Operations personnel in performing technical and non-technical tasksOversee construction and maintenance activities performed by third partiesComplete appropriate documentation and paperworkInstall, test, and maintain radio equipment and systemsUse standard electronic technician tools, such as soldering equipment, hand, and power toolsRespond to emergency callout situations after hours and on weekendsEnsure the flow of communications from end devices in the field to the necessary databasesTest systems and equipment as needed and communicate results to supervisor for analysisPerform other duties as assignedMinimum:Associate’s degree, related certification (e.g., electronics, communications, networking, computer science) or equivalent experienceEntry-level experience working in the natural gas industryBasic knowledge of communication systems and end devicesStrong problem-solving skillsBasic understanding and knowledge of radio systemsBasic knowledge in diagnostic and troubleshooting skills for electronic equipmentBasic understanding and knowledge of IP (Internet Protocol) network systems and componentsAbility to use Microsoft Office applications (e.g., Outlook, Word, Excel, )Must possess and maintain a valid driver’s license and operate company vehicles in a safe and responsible mannerAbility to organize, plan, and carry out projects to their completionAbility to manage multiple project tasks and meet deadlinesKnowledge of federal/state/local regulations, pipeline material/equipment, pipeline safety, company policy, and unit operationsPreferred:Bachelor’s degree or other advanced degreeOther requirements:Ability to travel 25-30% on average by automobile and/or planeAbility to effectively prioritize in fast-paced environment while remaining positive