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Job Title


Front Desk Clerks


Company : DelMonte Hotel Group


Location : Rochester, NY


Created : 2026-04-04


Job Type : Full Time


Job Description

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team We are currently seeking experienced and driven candidates just like you to serve as a evening Front Desk Clerk.You will play a key role to ensure a great guest and colleague experience.u00a0 We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - weu2019re waiting to hear from youJob ResponsibilitiesAs a evening Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.Your specific duties in this role will include:u2022 Greet, register, and assign rooms to guests.u2022u00a0Answer telephone.u2022u00a0Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.u2022u00a0Make and confirm reservations.u2022u00a0Monitor room availability.u2022u00a0Block rooms.u2022u00a0Program wake-up calls.u2022u00a0Handle guest mail and messages.u2022u00a0Perform check-out services.u2022u00a0Open and close shifts making cash drops as necessary.u2022u00a0Maintain market stock and coffee area as needed.u2022u00a0Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.u2022u00a0Provide guests with directions and information regarding the local area.u2022u00a0Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.u2022u00a0Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance.u00a0 Report deficiencies.u00a0Job RequirementsWe are looking for a self-motivatedu00a0Front Desk Clerku00a0with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.Specific qualifications for the role include:u2022u00a01 to 3 monthu2022 Provide safe transportation to all guests using the hotel shuttle vehicles related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.u2022u00a0Solid organizational, time-management and prioritization skillsu2022u00a0Exceptional customer service skillsu2022u00a0Ability to multi-task in a fast-paced environmentu2022u00a0Basic computer and administrative skillsu2022 Availability to work a flexible schedule 2:30pm to 11:00 pmBenefitsAs a evening Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Itu2019s the kind of company where many of our associates come for a job, but stay for a careeru2014the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.u2022u00a0Comprehensive benefit packages for full-time positionsu2022u00a0Hotel room discounts at our locations around the globeu2022u00a0Discounts on food and beveragesu2022u00a0Professional development and advancement opportunitiesMinimum Salary: 15.50Maximum Salary: 15.75Salary Unit: Hourly