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Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121). The New York City Department of Homeless Services (DHS) is the largest Organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agencyu2019s Single Adult, Adult Families and Families with Childrenu2019s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the Cityu2019s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year. The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-V to function as an Associate Commissioner who will: - Strengthen the investigation and eligibility determination process and ensure that ineligible and diverted families are appropriately assisted by the Resource Room Social Workers, Legal Services and other program staff. - Improve provision of service and focus on reducing the length of time families remain at Intake. - Oversee efficiencies in all processes, leading to increased diversions and quicker placements into shelter units. - Supervise operational efficiencies around client flow, transportation and staffing, and determine best practices for all operations. - Maximize the collaborative integrated efforts with onsite partners- Human Resources Administration, Administration for Childrenu2019s Services, Department of Education, and the Floating Hospital Medical Provider. - Collaborate with Maintenance and Repair, DHS Police, and contracted services (FJC Security, Vallo Transportation, and Maramount Food Services mange physical maintenance, security, provision of client supplies, transportation, funds disbursement, and food services. - Execution of the above processes through leadership and management of approximately 300 employees. - Participate in inter-divisional planning and development with other divisions within the Agency. Hours/Schedule: Mon-Friday 8:00 am u2013 4pm Based on 24/7 coverage. ADMINISTRATIVE DIRECTOR OF SOC - 10056 Qualifications 1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or 2. Education and/or experience equivalent to