Job Title

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.By Light is seeking an Audio Visual Installation and Maintenance Engineer and Operator to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command’s infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).The successful candidate will provide their Audio Visual expertise to the Video Teleconferencing (VTC) and Audiovisual team providing all facets of customer service including installing, maintaining, monitoring, troubleshooting, and operating of audiovisual systems and video conference and briefing support facilitiesDuties include on-site installation, termination, and testing of audio, video, control and network wires, cables, and equipment within professional audiovisual systems. These systems include video projectors, flat panel displays, cameras, screens, sound reinforcement equipment, and control systems for commercial audiovisual installations.Support turnover of the completed installations to the Government to include acceptance testing and trainingAssist the AV / VTC Install and Maintenance Team to fully commission and maintain installed systemsAssist other team members as required to provide the customer with the superior level of support they have come to expect, and deserve, from the SAIC AV/VTC Engineering, Installation, and Maintenance TeamTechnical subject matter expertise in the planning and execution of IT solutions to support customer requirementsDemonstrate an understanding of how to configure and troubleshoot Voice and VTC networksDemonstrated experience with major audio/visual installs and configurationsExperience with Crestron system installations and troubleshootingExperience with U.S. Department of Defense security requirements, regulations, policies, and proceduresCollaborate with others to isolate and resolve complex audiovisual system problemsCandidate must be willing to work safely and with an attention to work site cleanliness both during installation and post installation.BA/BSSeven (7) or more years of experience of relevant electronic systems installation and maintenance experienceAbility to read and understand block diagrams, drawings, and electrical schematicsMust be adept in the use of electronic test equipment, small hand tools (wire strippers, soldering irons, video crimp tools, etc.), electric hand tools, and copper and fiber termination equipmentBasic carpentry skills as required to install speakers, mounts, and low voltage infrastructureAbility to proficiently perform basic computer operations including knowledge of MS Office productsMust be a team player willing to assist other team members as necessary to satisfy customer requirements in a timely mannerMust be able to work in a dynamic environment under potentially stressful situations while remaining calmMust be able to accommodate a flexible and varied work schedule to include occasional early mornings, evenings, nights, and weekendsAbility to fully commission video and audio conferencing systems in IP based environmentsMust be able to routinely lift at least 80 pounds unassistedThe installation tech will be required to perform physical duties such as working from ladders and lifting installation equipment and materialMA/MSITIL Foundation V4 certificationCisco Certified Network Professional (CCNP)-Voice/CCNP-Collaboration certification and Crestron Certified Programmer desiredAVIXA CTS or CTS-I Certification would be considered a plus.Active DoD Top Secret clearance with SCI eligibility