Job Title

Operations CoordinatorThe Operations Coordinator provides confidential administrative support to the Director of Academic Operations and department leaders, ensuring smooth daily operations through proactive coordination and attention to detail. This role manages internal systems and records, serves as a key point of contact for stakeholders and visitors, and upholds academic standards through accurate task execution and exceptional customer service.In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love -Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campusesPaid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)Retirement Matching: 50% match on the first 6% of your contributions after 90 daysPaid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new babyCompetitive Insurance: Health, vision, and dental coverage for you and your dependentsPet Insurance: Competitive coverage for your furry family members through ASPCAHealth Plan Enrollment: Eligibility starts first of the month following completing one full month of employmentProvide administrative support including scheduling, reports, travel, and communicationsAccurate and timely maintenance of campus Associate personnel files in accordance with Concorde Human Resources policy, Accreditation, and State Regulatory AgenciesAccurate and timely processing of Campus mailMaintain compliance files and coordinate updates with internal teams and external agenciesManage new hire orientation, paperwork, file audits, and credential tracking; monitor 45/90-day reviewsMaintain and update library databases; re-shelve materials and perform minor equipment maintenanceProctor entrance testingAssist with the maintenance of student files/recordsAssist in the reconciliation of ExceptionsAssist with investigating and resolving records in the Student Management SystemEnsure that documentation for policy exceptions and adherence is maintainedOther duties as assignedEducation/ExperienceHigh school diploma or GED (required); Associate’s degree in business or related field (preferred)Minimum of three (3) years of administrative experience (required), preferably in an academic or campus settingStudent Management Systems experience; CampusNexus (Anthology) (preferred)SkillsComputer proficiency with experience in Windows/Microsoft suiteDemonstrate active listening and empathy in interactionsFunction in flexible and adaptable work environmentIdentify problems and recommend potential solutionsStandard AbilitiesAble and willing to:Communicate, think, learn, and reasonUse computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasksSafely ambulate and/or maneuver when on-site at Company locationsDemonstrate and utilize active listening, inductive reasoning, information ordering and category flexibilityAbility to use good judgment, problem-solving and decision-making skillsAbility to maintain confidentiality and manage sensitive information with discretionAbility to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneouslyAbility to gain, understand and apply information and data as it relates essential functions of the positionAbility to foster long-term relationships with stakeholdersAbilitiesAbility to gain, understand, and apply information and data as it relates to software platforms, employment paperwork, and new hire processesWork EnvironmentWork is performed indoors in a climate-controlled environment when on site at an assigned company location. Employees must be able to safely ambulate when on company premises.This position is designated as On Campus or On Site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.No travel required